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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22437 reviews)

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4.60

Based on 22,437 reviews, last reviewed 29th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22437)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Honest and respectful company

Helped in my time of need and will always rate them highly. Reviewed on: 13th August 2022

Exceptional customer service and reasonable quotes

I’ve been with Admiral now for a number of years. Having been with different incurable companies prior, the difference is night and day. Whenever I need to change details or information on my policy I am always pleasantly surprised with the levels of customer service displayed when speaking to an agent. Changes are made very quickly and the quotes which I am offered have always been very well priced. Far more reasonably so than other companies out there. I will be staying with Admiral for as long as I own a vehicle and indeed with anything else that may require insurance. Reviewed on: 13th August 2022

Great service, thanks Admiral

Had no problems whatsoever with Admiral. They were brilliant last year and so I chose to renew with them this year. Reviewed on: 13th August 2022

Easy to contact, reliable service

Car insurance was easy to set up and the process was not complicated. Since I set up the car insurance Admiral have provided all the necessary paperwork and remained in regularly contact when needed. I feel comfortable that if I need to contact them, it will be an easy process. I feel they are reliable and that reassured me that I have chosen the right insurers. Reviewed on: 13th August 2022

Admiral multiple car insurance

Multiple car insure gives best value yet each individual gets its own no claims bonus every year. Reviewed on: 13th August 2022

Excellent hassle free service

First time I’ve used admiral. Much better service than previous insurers I’ve used. Informative without being “pushy” and very reasonably priced Reviewed on: 13th August 2022

Does what it says on the tin

Cheap and straightforward insurance. No complaints from me Reviewed on: 13th August 2022

Great customer service

I’ve seen some shocking customer service from other insurers. I’ve come back to Admiral because they’ve been great. Reviewed on: 13th August 2022

Cracking. Can't fault them

Perfect customer service experience Reviewed on: 13th August 2022

Straight forward value for money

Cheapest insurance I found with 0 no claims discount, very hassle free process Reviewed on: 13th August 2022

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