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Atom Bank: Savings reviews

Name: Savings
Rating: 4.92 (4978 reviews)

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4.92

Based on 4,978 reviews, last reviewed 4th Mar 2026

17400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Good Interest Locked in a good rate of interest. Better than other financial institutions. Reviewed on: 4th March 2026

Latest lowest rating:

2

saving rate When I joined 2y ago saving rate above average, now well below average Reviewed on: 4th March 2026

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About this product

Atom Bank offer a range of savings accounts.

Atom Bank aim to make saving for your goals easier with account options including the Instant Saver, Instant Saver Reward and Fixed Saver. All savings accounts can be managed through the Atom Bank app.

Atom Bank savings reviews help you find out what it’s really like to be a customer. If you’ve used Atom Bank before, you can also leave a review and share your experience.

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Atom Bank Savings reviews (4978)

Shambles

Have now tried twice to open a fixed rate bond with different email addresses. No luck. Contacted bank twice on their chat line. Hopeless. Looked back at the number of adverse reviews - there are many. Someone in authority should take a hard look at their customer service. Not for me now. Don't trust them. Reviewed on: 4th March 2017

Reply from Atom Bank Hey Roger, thanks for taking the time to leave a review. I'm really sorry to hear you've not had a good experience with our app or customer service, we are still a new bank and take all customer feedback on board as we continue to develop our app. It would be great if we could speak with you to see if there is anything we can do to help, please give us a call on 0333 399 0050 and we can discuss the issues you've had. Response date: 22nd March 2017

A bit fidly...

... to set up. One wonders whether the app. was beta-tested. Finally accessible. When opening an a/c. for my wife, much easier. Reviewed on: 3rd March 2017

Reply from Atom Bank Thanks for taking the time to leave a review. It's great to hear you and your wife managed to get setup. We appreciate our app is different from other banking apps and it comes with a little bit of a learning curve, sounds like you figured it out in the end. If you ever need help with our app or want to speak with us about anything, we're here 24/7 to help. Response date: 22nd March 2017

Easy to set up savings account with great online security

Top interest rate offered for fixed term savings, great online security features Reviewed on: 1st March 2017

Reply from Atom Bank Hey Fiona, thanks for leaving your review. It's great to see you're happy with our app, we've worked hard on it and it's amazing to see positive reviews. We're constantly developing our app as we build our bank and all customer feedback is appreciated, if you need any help at all please do not hesitate to get in touch. Response date: 22nd March 2017

Simple, easy & fast account set up and funding and leading interest rates

First time I have ever set up an funded a new savings account within an hour with a new provider. Move savings to them due to the rate - but process has been faultless Reviewed on: 28th February 2017

Gave up

Gave up trying to open fixed deposit account ...couldn't get past the identity checks and no one can explain why nor follow up to resolve Reviewed on: 27th February 2017

Better than all the rest banks and building societies!

Only found out about this UK bank today and immediately opened a small Fixed Term/Fixed Interest Rate account. Where else can you get this great rate on deposit with UK FCS cover?Fairly easy to setup on my android phone although the voice recognition part took several tries before it was happy with my voice. Cash sent from my linked bank account this evening so hope to see it in my new Atom account tomorrow. Reviewed on: 27th February 2017

Happy customer

Open a fixed saver account with Atom yesterday , I'm not particularly good with using internet but found it very easy to set up account , spoke to Alex on chat he was very friend and helpful , interest rate is great and I know it's early days but would recommend this bank. I'm a it nervous about every thing being online only so I'm going to take pictures of account numbers and amount in account to use as a copy for my files . Reviewed on: 27th February 2017

Registration

I have a Samsung mobile phone and a Samsung tablet. I have tried to down load the app from Play Store but get the message \your device isn't compatible with this version\" Seems you have to have a very up-to date devices otherwise you cannot use this bank.""" Reviewed on: 26th February 2017

Easy to open

Opened an account today in about ten minutes. Very easy and nice fresh modern approach to opening account. Contacted help "talk to us" feature re one question I had, got contact straight away and helpful quick answer. Can't fault it so far! Great Ap. Reviewed on: 26th February 2017

Very impressed

I've taken out a 1 year fixed rate saving account,was very impressed how easy their site is also the added security of voice and facial recognition .it was quick and easy to navigate through. Reviewed on: 25th February 2017

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Alternative products

Saver
from Triodos Bank 4.87 from 130 reviews
Regular Saver
from HSBC 4.42 from 25 reviews
Fixed rate bonds
from Nottingham Building Society 4.93 from 98 reviews

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News, guides and insight from our team

View resource hub

Atom Bank: Savings reviews

17400% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Atom Bank: Savings now

Atom Bank Savings reviews (4978)

Shambles

A bit fidly...

Easy to set up savings account with great online security

Simple, easy & fast account set up and funding and leading interest rates

Gave up

Better than all the rest banks and building societies!

Happy customer

Registration

Easy to open

Very impressed

Review Atom Bank: Savings now

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