Buy quality, low-cost travel insurance for the elderly from Avanti Travel Insurance, an over 50s and pre-existing medical condition specialist UK travel insurance provider. Smart Money People is the #1 place online for Avanti Travel Care Insurance...
READ MOREBuy quality, low-cost travel insurance for the elderly from Avanti Travel Insurance, an over 50s and pre-existing medical condition specialist UK travel insurance provider. Smart Money People is the #1 place online for Avanti Travel Care Insurance reviews, so help us by reading and writing your own reviews of this company to help increase trust and transparency in financial services. Founded in 1996, and headquartered in Essex, if you've used this company before please share a review of your own and help others!
Price & Interest Rates
69% of feedback is Product related
Top Age Profile: 65+
Top Channel Preference: Online
Write a reviewComplete rip off.
My holiday was cancelled due to corona virus epidemic. Can't get refund of this company. Give them the miss. They are a complete rip off.
Reviewed on 5th January 2021Wal![]()
Write a reviewthe bigest con ever dont buy insurance from
im an 80 year oid pensioner i payed over £100 i had to cancel this insurance never made a claim i was told that i could have a creditnote but no money back witch i could do with this is a con take it from me you wont get any thing back form this ... Read more
im an 80 year oid pensioner i payed over £100 i had to cancel this insurance never made a claim i was told that i could have a creditnote but no money back witch i could do with this is a con take it from me you wont get any thing back form this company the only star i would give them is 00000
Reviewed on 9th October 20201939c![]()
Write a review..and still waitng wiht no response from this insurance company at all
...and still waiting from some one to respond to claim submitted. They don't even send an email to say it is being looked at, nothing, using COVID 19 as excuse which I do appreciate has caused major issues. However they are soon to take your money ... Read more
...and still waiting from some one to respond to claim submitted. They don't even send an email to say it is being looked at, nothing, using COVID 19 as excuse which I do appreciate has caused major issues. However they are soon to take your money when taking a policy out then leave you stranded when you need help. Would have given a zero star given the option except I cant'!
Reviewed on 17th May 2020Mrs S![]()
Write a reviewAvoid...terrible customer service if you need to claim
Please be aware that most of these 5* reviews are only given on taking policies out and how easy it is. The real truth comes to when you try to claim on your policy. Firstly you won't be able to get through on the phone line, you then message on... Read more
Please be aware that most of these 5* reviews are only given on taking policies out and how easy it is. The real truth comes to when you try to claim on your policy. Firstly you won't be able to get through on the phone line, you then message on their site and they don't respond. You then email and weeks and weeks later you get an email to say it is being looked at. 10 weeks later, still waiting, it is very clear they are trying not to pay out when a claim is made. I will be referring this company to the Ombudsman. They are very quick to take your money and that's about all they offer....BEWARE!!!!!!!!!!!!!!!
Reviewed on 12th May 2020Mrs S![]()
Write a reviewProfessional and helpful guidance for my husband who has medical conditions
We would like to take this opportunity to thank Lynne in your Glasgow office. Superb service without pressure to purchase. She guided us through our options which would ensure that our policy would meet our requirements. My husband needed cover for... Read more
We would like to take this opportunity to thank Lynne in your Glasgow office. Superb service without pressure to purchase. She guided us through our options which would ensure that our policy would meet our requirements. My husband needed cover for two pre existing conditions. We now feel that we are able to travel with appropriate cover at a price that was very competitive. Thank you Lynne for superb service. A anti are very fortunate to have you as part of their team. Happy New Year.
Reviewed on 31st December 2019Jackie Buttery![]()
Write a reviewBeware of hidden traps....
....that could leave you with no cover for any of your declared medical... Read more
....that could leave you with no cover for any of your declared medical conditions.
Prior to the medical assessment section is the sentence: “If you .... are awaiting surgery, or are awaiting to be discharged from post-operative checks then please call our specialist team free on 0808 281 3840 to discuss your quote.”
What they don’t tell you is that if, during the period of your insurance, you develop a condition which needs surgery, Avanti would, most probably, remove cover, not just for that condition, but for all declared conditions, leaving you with the option of travelling without cover or cancelling your holiday!
My husband is waiting for a very simple, non-urgent procedure akin to freezing and scraping off a mole. I ticked that he was awaiting “surgery”, no warning flashed up that they would not provide cover. I was then provided with a quote and invited to “buy now.” No warning anywhere, so it was reasonable to assume that he would be covered.
Fortunately I had a few questions about so telephoned. In the ensuing conversation about another issue, the agent just happened to mention that anyone on a waiting list would not be covered for any of their declared medical conditions!
Other companies make clear if they will not provide cover for anyone on a waiting list. The rep. told me there are some ops that are exceptions, but he wouldn’t give me examples, and if something as simple as the mole removal procedure doesn’t pass muster, then I can’t imagine what would.
I shudder to think that I could so easily have clicked to buy, and only found out he was not covered for any condition if/when we were away and needed medical assistance! So right up the creek without a paddle!
Appalling attitude lacking total honesty.Reviewed on 6th October 2019Cas![]()
Write a reviewThe best app
The best customer service in the world
Reviewed on 4th January 2019Vasile Valentin Dumitriu![]()
Write a reviewRip off merchants
Horrible company. My policy only cost £115.00 for an annual worldwide and because later on I was put on a cholesterol tablet they wanted another £112.00 with only 5 months remaining on the policy. A complete rip off
Reviewed on 21st May 2018Kerry Champion Owen![]()
Write a reviewExcellent service and very good value
Obtained via website which was clear and explanatory. Took advantage of a discount so more than happy
Reviewed on 30th November 2017Doug Chalmers![]()
Write a reviewQuick and simple to arrange
Standard form to fill in. Immediately gave me very competitive quotes for 3 levels of cover. A phone call to ask further questions was answered quickly and gave me the information needed.
Reviewed on 30th November 2017Pam Nye![]()
Write a review1st time application
The webb site very easy to use, step by step instruction clear & simple to follow.
Reviewed on 28th November 2017Doreen Broadfoot![]()
Write a reviewGOOD VALUE FOR MONEY TRAVEL INSURANCE
FIRST TIME TO BUY INSURANCE FROM THIS COMPANY BUT I'M SURE IT WILL BE A GOOD INSURANCE COMPANY...
Reviewed on 26th November 2017Thomas Hogg![]()
Write a reviewvery quick and easy to use
We have been looking for travel insurance for a while and Avanti seemed to tick all the boxes of what we needed at a very compatible price thank you.
Reviewed on 26th November 2017Jackie![]()
Write a reviewExcellent value for money
I have purchased from Avanti for the last three years and found them to be not only competitive but fantastic value for money. I will be buying from them again in 2018!
Reviewed on 16th November 2017Aly![]()
Write a reviewOne of the few to insure us
As easy as any other to obtain a quote
Reviewed on 15th November 2017brenda Gibson![]()
Write a reviewQUICK ACCURATE AND VERY PROFESSIONAL EASY TO UNDERSTAND AND COMMUNICATE WITH
WONDERFUL COMMUNICATION AND EFFORTLESS - THANKYOU
Reviewed on 13th November 2017COLIN WILSON![]()
Write a reviewGreat cover.
Great cover at affordable price. Excellent!
Reviewed on 26th October 2017Janet Jalil![]()
Write a revieweasy way for insureance
very easy rep very knowledgeable about what was required and when I have had to get back to Avanti as I'd given the wrong email they were very helpful to put the correct one in place
Reviewed on 25th October 2017Dave Hayes![]()
Write a reviewStraight forward
I liked how the website was easy to follow and especially for a cruise. Also it was very clear when detailing any medical declaration.
Reviewed on 19th October 2017Diane Dickson![]()
Write a reviewGood clear site.
Site is very clear and easy to navigate. Cost of policy is reasonable. As with all such products, you only get to know how good they are if you are unfortunate enough to make a claim. I hope I don’t find out!
Reviewed on 19th October 2017David 1119![]()
Currently showing 20 of 419