Smart Money People Logo

Bamboo Loans: Personal loan reviews

4.91
Based on 14,096 reviews, last reviewed 19th Feb 2026
15200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I have used them on multiple occasions and the servi... I have used them on multiple occasions and the service has always been first class from srart to finish in every aspect. . Reviewed on: 19th February 2026
John G's avatar
John G

Latest lowest rating:

1

You are ripping off vulnerable customers. You are ripping off customers with very high interest for example, i borrowed £5000 for 48 months and the total repayment is over £8000. Over £3000 in... Read more Reviewed on: 2nd August 2025
Solomon S's avatar
Solomon S

About this product

Bamboo offer personal loans from £2,000 to £15,000 over 12 to 60 months.

Bamboo don’t charge fees and there’s no impact on your credit score if you’re not approved. Existing Bamboo customers can apply for a repeat or top-up loan.

Bamboo loan reviews help you find out what it’s really like to be a customer. If you’ve used Bamboo before, you can also leave a review and share your experience.

Bamboo Loans Personal loan reviews (14096)

Review of the Bamboo Loans, Personal loan:

Quick to make a decision

5
Quick to make a decision. The only drawback is to only resolve it on weekdays. Reviewed on: 20th May 2024

Unbreakable bamboo!

5
My experience was very good. I was initially nervous about communicating, but the team put me at ease straight away. They reassured me throughout the process and carefully went through all the steps with me, which made everything clear and comfortable. Overall, the support and communication were excellent. Reviewed on: 6th February 2026

BEST EXPERIENCE EVER.

5
BEST EXPERIENCE EVER.I OVE BAMBOO Reviewed on: 6th February 2026

Website very easy , the main thing for me is went on...

5
Website very easy , the main thing for me is went onto weekly pay couple of years ago and the site allows me to make early payments each week without calling , so budgeting has been far less stressful Reviewed on: 6th February 2026

Happy customer

5
I took out a loan to consolidate debts in order to help me secure a mortgage on my home. I wanted to make overpayments and so I called Bamboo customer services team who were very helpful, friendly and took the time to explain the process to me. Their support helped me understand how I can manage my loan better. I also like that I'm able to conveniently manage my loan online; I use the site to make payments or just check the balance. The website is easy to navigate and has a nice layout. I'm managing my loan and am very happy with the service. Overall, I'm a happy customer and would recommend Bamboo. Reviewed on: 6th February 2026

Very supportive company especially when you are stru...

5
Very supportive company especially when you are struggling. Reviewed on: 6th February 2026

I have used bamboo a few times always helpful

5
I have used bamboo a few times always helpful Reviewed on: 5th February 2026

Very helpful and efficient, the customer team is bri...

5
Very helpful and efficient, the customer team is brilliant and everything is well explained Reviewed on: 5th February 2026

Satisfied customer.

4
Excellent customer service. Very approachable company. Reasonable repayment schedule to my personal circumstances. Reviewed on: 5th February 2026

Excellent service

5
Customer service were polite and professional and answered all my questions Reviewed on: 5th February 2026

Easy application and quick process.

5
Easy application and quick process. Reviewed on: 5th February 2026