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Bank of Scotland: Fixed Rate Mortgage reviews

3.51
Based on 16 reviews, last reviewed 14th Jun 2022
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25%

Latest highest rating:

4

Mortgage Great personal service from local branch Reviewed on: 8th May 2019
Michael Rattray's avatar
Michael Rattray

Latest lowest rating:

1

Rude online banking I have tried to make a deposit on my new kitchen & bathroom. I have online banking and have been refused twice now. I’ve had lengthy calls to their “ ... Read more Reviewed on: 14th June 2022
Moira 's avatar
Moira

About this product

Bank of Scotland Fixed Rate Mortgage reviews (16)

Review of the Bank of Scotland, Fixed Rate Mortgage:

great service

5
I regularly review my mortgage with the Bank Of Scotland mortgage advisor at my local branch. She is knowledgeable, professional and friendly and I changed all ,y banking business to the Bank of Scotland because of her excellent service. Reviewed on: 10th February 2017

great service

4
Liked the onl8iine chat which made life easier and the personal interaction was superb. Wish I that back when I was involved in mortgage lending. All in all a great experience Reviewed on: 9th November 2017

Great deal

5
I just arranged a new mortgage and I got an amazing deal with great service Reviewed on: 7th November 2017

Great deal on fixed rate

5
I just reviewed my fixed rate deal and changed to a new 2 year fixed rate deal. I got an excellent interest rate bringing my payments down which means I can overpay and bring my mortgage down quicker Reviewed on: 30th April 2017

Poor show

2
I've been shopping around for a mortgage for a while new and was very disappointed with my own bank the Bank of Scotland. I've been with them about 20 years and I have always been a good customer. I was disappointed about how much they were prepared to lend me (the least of all the banks I visited). I was impressed with there customer service and I'll be taking out a mortgage with another bank in the near future. Reviewed on: 14th November 2016

Tricked by the Bank of a Scotland - Check Your Morgage Payments

1
I've been a loyal customer with the Bank of Scotland for over thirty years and have very recently discovered I have been tricked into paying extortionate house contents and building insurance fees, which were tied into my mortgage payments - a mortgage I have been making overpayments to in order to pay it off quicker. Only due to the advantage of online banking have I actually became aware of this underhand method of extorting money from me. Please check your own details as I was never sent a building or contents renewal notice informing me of the cost (this year nearly £800 for a very modest ex-council house with no additional high cost items included). It is fair to say, I will be transferring all my accounts to a bank, who treat their customers with respect -shame on the Bank of Scotland. Reviewed on: 20th May 2016

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