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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2068 reviews)

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4.69

Based on 2,068 reviews, last reviewed 29th Aug 2025

69% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

In branch service review Staff very helpful and generous with time and understanding. Reviewed on: 29th August 2025

Verified source

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2068)

All round amazing !

I just love them! By far my favourite building society / bank account provider! As a student wanting to save money they have amazing interest rates ! Their customer services is lovely, never left on hold to long, questions are answered and problems are solved! The app and online service makes everything so much faster and easier ! Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Katelyn for your fabulous feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

They are WINNERS for me!

I have been a customer of Bath Building Society for over 60 years and value the fact that they put themselves out to help their customers....even the staff doing shopping for elderly people who are unable to get out to the shops. The staff are lovely people and I cannot praise them enough. They are WINNERS for me! Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Mr Hodgman for your great feedback and for you amazing loyalty. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Very easy to set up an account.

Very easy to set up an account. the rates are not as good as you can find elsewhere though Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Tim for your great feedback. It is really difficult to always have best rates but we do try very hard to always be competitive and provide well above average rates - with no catches! Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Friendly staff and very helpful and knew all about t...

Friendly staff and very helpful and knew all about their services Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Dawn for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Fabulous Customer Service

Fabulous customer service - always prompt to respond to queries. Fantastic savings account for Bath Uni Students to save money! Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Dan for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Great interest rates especially on children's savings

Great interest rates especially on children's savings Reviewed on: 21st February 2024

Reply from Bath Building Society Thank you Gemma for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Great place to bank.

Great place to bank. Great service and always quick to respond. App looks great and easy to navigate around to see services I want. They offer lots and it is clear to see the charges, interest rates, terms and conditions Reviewed on: 20th February 2024

Reply from Bath Building Society Thank you Sam for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Just a very straight forward but secure process to o...

Just a very straight forward but secure process to open lifetime isa. Plenty of information available on line. Reviewed on: 15th February 2024

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Services Manager Response date: 15th February 2024

Just lovely the way the staff help customers.

Just lovely the way the staff help customers. You are made to feel like a member of the Bath building society family rather than just a number. Reviewed on: 14th February 2024

Reply from Bath Building Society Thank you for your great feedback, I will pass this back to the team. Charlotte Tillen, Savings Services Manager Response date: 15th February 2024

Good helpful staff in accessible local branches.

Good helpful staff in accessible local branches. They know their stuff and look after their customers. We have two accounts and are proud to support our local building society. When we had trouble with logging into their new on-line accounts we were assigned an expert to sort the matter out as a matter of urgency. It's great that accounts can be managed by a smartphone as well as a PC. Reviewed on: 14th February 2024

Reply from Bath Building Society Thank you for your lovely feedback, its great to hear. I will pass this back to the teams. Charlotte Tillen, Savings Services Manager Response date: 15th February 2024

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