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Bath Building Society: Savings reviews

4.73
Based on 2,297 reviews, last reviewed 5th Mar 2026
226% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
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1%
See only 1 star reviews
1%

Latest highest rating:

5

Great visit to Oldfield Park branch I visited the Oldfield Park branch today as I was having trouble getting online. I was served by Gemma who was extremely helpful and spent the time he... Read more Reviewed on: 5th March 2026
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Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2297)

Bath Building Society a great local building society

5
Bath Building Society is on of the very few banks that work with trusts, especially will trusts, the staff are extremely helpful, the only problem is we have no moved to an area the is not served by the Bath Bulilding Society Reviewed on: 13th September 2024
Reply from Bath Building Society Hi, thank you for your review. Even if you have moved and can no longer make it into a branch, you can still contact us by phone. Sam Dorrington, Branches Manager Response date: 18th September 2024
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Bath Building Society

Friendly service which feels very personal.

5
Friendly service which feels very personal. It’s always possible to speak to someone over the telephone without going through an automated system, which is so refreshing. Reviewed on: 13th September 2024
Reply from Bath Building Society Hi, thank you very much. You will always speaking to one of our savings team when you contact us via phone, never an automated system. We look forward to continuing to serve you! Sam Dorrington, Branches manager Response date: 18th September 2024
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Bath Building Society

The on-line service is excellent

5
The on-line service is excellent Reviewed on: 13th September 2024
Reply from Bath Building Society Hi, we are glad you have a had a positive experience, and hope you have many more with ourselves. Sam Dorrington, Branches Manager Response date: 18th September 2024
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Bath Building Society

Nothing at all to write about here

4
Nothing at all to write about here Reviewed on: 13th September 2024
Reply from Bath Building Society Hi, we are always here via telephone or branch if you wish to contact us. Thanks. Sam Dorrington, Branches Manager. Response date: 18th September 2024
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Bath Building Society

Always friendly and helpful staff in both Bath offices.

5
Always friendly and helpful staff in both Bath offices. Reviewed on: 13th September 2024
Reply from Bath Building Society Thank you for the positive feedback, I will pass it onto the branch team. Sam Dorrington, Branches Manager Response date: 18th September 2024
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Bath Building Society

Very easy to use on line app

5
Very friendly and efficient staff with an easy to use on line app a good selection of saving accounts Reviewed on: 13th September 2024
Reply from Bath Building Society Hi, I am glad you've had a positive experience. We look forward to helping you however we can. Sam Dorrington, Branches manager Response date: 18th September 2024
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Bath Building Society

I had to do a withdrawal and it went without stress...

5
I had to do a withdrawal and it went without stress or issue - Many thanks Reviewed on: 13th September 2024
Reply from Bath Building Society Thank you for the positive feedback, I will pass it onto the team. Sam Dorrington, Branches Manager Response date: 18th September 2024
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Bath Building Society

The Local Done Good

5
Always there for me. A local Financial Company, who provide a professional, personal service. Reviewed on: 13th September 2024
Reply from Bath Building Society Thank you for the positive feedback, and we will continue to serve you however required. Sam Dorrington, Branches manager Response date: 18th September 2024
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Bath Building Society

They have always explained options, they are patien...

5
They have always explained options, they are patient and friendly and kind, they listen to people even for a little chat. They always try to explain any problems we experience. I recently opened a cash isa, I didn't think I could on my income, the staff walked me through my options and explained anything I struggled to understand. Reviewed on: 13th September 2024
Reply from Bath Building Society Thank you very much for the feedback, we are always willing to help or explain any queries you have. Just pop in like always! Sam Dorrington, Branches Manager Response date: 18th September 2024
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Bath Building Society

Speaking to real people.

5
Always easy to speak to a real person and they always try and help. The seem happy to go that bit extra to sort a problem out. Reviewed on: 13th September 2024
Reply from Bath Building Society We always strive to give the best service possible, and I am glad you have experienced this. Thank you. Sam Dorrington, Branches Manager Response date: 18th September 2024
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Bath Building Society

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