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Better.co.uk: Mortgage broker reviews

View other Better.co.uk products
4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W
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About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

It was a very easy process.

5
It was a very easy process. Jamie Floud was always available and very helpful. What is generally seen as a stressful experience was quite the opposite. Thank you better.co.uk and thank you Jamie for all your help. Reviewed on: 27th February 2025
Tommy f's avatar
Tommy f

No brainer!

5
Slightly less communication than a traditional broker, but all in all the end result was the same except I was a couple of hundred pounds better off. A no brainer! Reviewed on: 27th February 2025
Rosa W's avatar
Rosa W

Supportive staff

4
The first phase went very well and I felt the support was great. Once the sale was accepted I was passed on to a different person who was also good, but not quite as responsive. However, overall, I had a very positive experience. Reviewed on: 27th February 2025
Stef's avatar
Stef

Great, although it’s become harder to get access to...

4
Great, although it’s become harder to get access to a broker recently to discuss updates and options. Reviewed on: 27th February 2025
Beenal D's avatar
Beenal D

Listened carefully to our needs.

5
Listened carefully to our needs. We’re patient if we didn’t understand something. Gave good advice and in the end got a great deal. Reviewed on: 27th February 2025
Rick Strang's avatar
Rick Strang

Better mortgage is the worst company going and I wou...

1
Better mortgage is the worst company going and I would avoid at all cost, they trick you into picking them and then once you paid they drop you and ignore all contact, including picking cowboys for silicators and for surveying as part of they smart bundle Reviewed on: 27th February 2025
Lawrence 's avatar
Lawrence

most positive experience you’ll get..

5
Have always had the most positive experience with better and the mortgage advisors. Quick responses, always working and checking for the best deals. Reviewed on: 27th February 2025
Sophie B's avatar
Sophie B

Excellent company.

5
Excellent company. All very good. Reviewed on: 27th February 2025
Lena L's avatar
Lena L

Excellent service, everything was smooth and they pr...

5
Excellent service, everything was smooth and they provided helpful advice and made getting a mortgage very simple Reviewed on: 27th February 2025
Ash B's avatar
Ash B

Had a great experience, even helped us move mortgage...

5
Had a great experience, even helped us move mortgage offer onto a new slightly more expensive property after our sale fell through. Reviewed on: 27th February 2025
Matthew A's avatar
Matthew A

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