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Better.co.uk: Mortgage Broker reviews

4.89
Based on 2,140 reviews, last reviewed 28th Jul 2025
92% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fab service Great service! Friendly and helpful Reviewed on: 28th July 2025
Kirsty H's avatar
Kirsty H

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2140)

No brainer!

5
Slightly less communication than a traditional broker, but all in all the end result was the same except I was a couple of hundred pounds better off. A no brainer! Reviewed on: 27th February 2025

Supportive staff

4
The first phase went very well and I felt the support was great. Once the sale was accepted I was passed on to a different person who was also good, but not quite as responsive. However, overall, I had a very positive experience. Reviewed on: 27th February 2025

Great, although it’s become harder to get access to...

4
Great, although it’s become harder to get access to a broker recently to discuss updates and options. Reviewed on: 27th February 2025

Listened carefully to our needs.

5
Listened carefully to our needs. We’re patient if we didn’t understand something. Gave good advice and in the end got a great deal. Reviewed on: 27th February 2025

Better mortgage is the worst company going and I wou...

1
Better mortgage is the worst company going and I would avoid at all cost, they trick you into picking them and then once you paid they drop you and ignore all contact, including picking cowboys for silicators and for surveying as part of they smart bundle Reviewed on: 27th February 2025

most positive experience you’ll get..

5
Have always had the most positive experience with better and the mortgage advisors. Quick responses, always working and checking for the best deals. Reviewed on: 27th February 2025

Excellent company.

5
Excellent company. All very good. Reviewed on: 27th February 2025

Excellent service, everything was smooth and they pr...

5
Excellent service, everything was smooth and they provided helpful advice and made getting a mortgage very simple Reviewed on: 27th February 2025

Had a great experience, even helped us move mortgage...

5
Had a great experience, even helped us move mortgage offer onto a new slightly more expensive property after our sale fell through. Reviewed on: 27th February 2025

Great mortgage company

5
Jamie was helpful in organising my mortgage Reviewed on: 27th February 2025

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