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Better.co.uk: Mortgage broker reviews

4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

Excellent - thank you so much.

5
Excellent - thank you so much. Very happy with your service. Reviewed on: 10th March 2024

Very helpful and responsible ,it have got the good e...

5
Very helpful and responsible ,it have got the good experience, the staff are friendly. Reviewed on: 10th March 2024

Very straightforward and good value for money

5
Very straightforward and good value for money Reviewed on: 10th March 2024

Highly Recommend

5
I needed a mortgage later in life over less than 25 year mortgage. Fortunately I had a substantial deposit. They made the process straightforward and kept fuss to a minimum. Very helpful and Co-operative and only a phone call away. Would definitely recommend. Reviewed on: 10th March 2024

Very informative

5
Very informative about the deals available and smooth easy process on my mortgage Reviewed on: 10th March 2024

Offered a friendly and positive experience, helping...

5
Offered a friendly and positive experience, helping secure a new mortgage deal at a much better rate than expected. Reviewed on: 10th March 2024

Straightforward, friendly and quick

5
Straightforward, friendly and quick Reviewed on: 10th March 2024

First class service

5
Great over the phone experience. I have a busy schedule and they kept me updated via email if they couldn’t reach me. Will continue to use this service. Reviewed on: 10th March 2024

Perfect for first time buyer easy and everything tol...

5
Perfect for first time buyer easy and everything told in a way that’s easy to understand Reviewed on: 10th March 2024

Easy to use and fast to provide options.

5
Easy to use and fast to provide options. Albeit there was a little bit of reminding the advisor at handover to ensure the correct outcomes. Reviewed on: 10th March 2024

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