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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.89
Based on 2,138 reviews, last reviewed 29th Jun 2025
98% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Transparent Always willing to answer questions. Clear communication. Reviewed on: 29th June 2025
Paul R's avatar
Paul R

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2138)

The only mortgage brokers that gave me hope!

5
I had a 5 year old default on my credit report that made my case a little less than straight forward. I had spoken to at least 8-10 mortgage brokers trying to find the right people that could help me secure an offer. The brokers I found either made me feel like my case was a losing battle or they gave me a false sense of hope only to let me down in the last minute. In many cases brokers were looking to charge me ridiculous prices in the claim that my case was too complicated. Meanwhile I’m losing my mind because I’ve already had an offer accepted for a house I really didn’t want to lose and I was being chased by the estate agents for an update on my mortgage application. I stumbled across Better.co.uk and man do I wish I started off with them to begin with! I worked with an advisor named Gabriel and he was honestly angel Gabriel sent from above! From start to finish he kept me calm, he was professional, efficient and even managed to find me a mortgage deal that was far better than the interest rate I was willing to settle for. In the end I managed to get the dream first home I wanted, with a comfortable mortgage repayment - neither of which felt possible after so many disappointments with other brokers. Reviewed on: 1st March 2025
Olive K's avatar
Olive K

The best customer service

5
Excellent customer service, were in regular contact to update me with better rates to get me the best mortgage rate Reviewed on: 1st March 2025
Carol's avatar
Carol

Smooth sailing, products were explained clearly and...

4
Smooth sailing, products were explained clearly and it was easy to make a choice. Reviewed on: 1st March 2025
Muri's avatar
Muri

Outstanding support throughout the process

5
Have used Better for last two mortgage renewals with outstanding support. Early contact, great communication and regular follow up kept me reassured throughout the process. Reviewed on: 1st March 2025
Chris H's avatar
Chris H

Helped remortgage

5
Professional, polite and helpful. They helped Dave me money on my mortgage Reviewed on: 1st March 2025
Styler's avatar
Styler

From start to finish it was easy and Jamie explained...

5
From start to finish it was easy and Jamie explained every step of the process. Jamie got me a better mortgage than my local advisers and did it so quickly and effortlessly. I finally found someone I could trust with getting me the best mortgage on the market Reviewed on: 1st March 2025
Kimberley S's avatar
Kimberley S

Jaime Flude was excellent.

5
Jaime Flude was excellent. He kept me updated from start to finish and always ensured I was getting the best rate. A great experience overall. Reviewed on: 1st March 2025
Priya K's avatar
Priya K

I’ve used Better twice and they were excellent on bo...

5
I’ve used Better twice and they were excellent on both occasions. They secured me a mortgage I wouldn’t have otherwise found. Reviewed on: 1st March 2025
Hayley H's avatar
Hayley H

Amazing service

5
I have used Better 3 times now, wouldn’t go anywhere else. Great customer service. Reviewed on: 1st March 2025
Shaz's avatar
Shaz

Lilly helped us with our first mortgage and our re-m...

5
Lilly helped us with our first mortgage and our re-mortgage 2years later. She was brilliant and explained things clearly. Hoping to deal with Lilly again in 3years when its time to remortgage! Reviewed on: 1st March 2025
Jade 's avatar
Jade

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