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Better.co.uk: Mortgage broker reviews

View other Better.co.uk products
4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

Shared ownership mortgage

5
We were looking for a shared ownership mortgage, which proved quite difficult, but Better helped us secure one. Reviewed on: 28th February 2025
Louise 's avatar
Louise

Smooth mortgage selections with Better

5
Better have helped me on several occasions and have always been very proactive, knowledgeable, professional and left me feeling very comfortable about my choices. Each member of the team I have spoken to have additionally been very personable which makes the experience of selecting a mortgage that much better Reviewed on: 28th February 2025
Matt Cardiff's avatar
Matt Cardiff

Jamie was excellent .

5
Jamie was excellent . Our journey was great Reviewed on: 28th February 2025
Tommy f's avatar
Tommy f

Very prompt support from Deepak and team.

5
Very prompt support from Deepak and team. Reviewed on: 28th February 2025
Anonymous's avatar
Anonymous

Great and professional service, that was easy with w...

5
Great and professional service, that was easy with working with them Reviewed on: 28th February 2025
Szilvia Fazekas's avatar
Szilvia Fazekas

Good customer service

5
It has been very good. The staff have been very helpful Reviewed on: 28th February 2025
Julius Akotia's avatar
Julius Akotia

Excellent service.

5
Excellent service. Paulo really understood the market and really helped me capitalize on getting the best rate in a time when there was a lot of swings with the base rate Reviewed on: 28th February 2025
Ciaran B's avatar
Ciaran B

Excellent service

5
After having spoken to several other advisors Better always came up with more suitable offers to suit my circumstances Reviewed on: 28th February 2025
Tolga G's avatar
Tolga G

From start to finish it was so easy.

5
From start to finish it was so easy. Saved me a fortune compared to previous brokers who changed extortionate commissions. Reviewed on: 28th February 2025
Neill A's avatar
Neill A

Jason was brilliant!

5
Jason was brilliant! A guided mortgage from start to finish. No hassle Reviewed on: 28th February 2025
Dee's avatar
Dee

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