Smart Money People Logo
Share this page
Link copied

Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.83
Based on 577 reviews, last reviewed 8th Oct 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Efficiency We have experienced everything done on time efficiently. Reviewed on: 8th October 2024
Joy's avatar
Joy

Latest lowest rating:

1

Poor communication and timescale Poor communication and timescale Reviewed on: 23rd April 2024
jatt s's avatar
jatt s
Read all reviews Write a review

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Review Better.co.uk: Mortgage Broker now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Better.co.uk Mortgage Broker reviews (577)

Not reliable

1
It is not true that you get a dedicated case manager, at least in my case, a person was named buy rarely responded to emails and every time someone else answers after so many days. Very difficult to speak to anyone on the phone. My application (which the most straightforward) remortgage application took 69 days (45 working days); Trussle says that the mortgage provider is busy .... The mortgage provider deny such accusation and supplied info to say that they contacted Trussle 4 to 5 times asking for documents with no response. I will never use Trussle again and shared my bad experience with my friends. I complained, and they offered me £50 as a compensation after an almost 2 months of "in-house investigation" for the stress and the continuous almost 2 to 3 times weekly chase. you are better off contacting the provider direct or find another reliable broker. Reviewed on: 7th April 2021
Remortgaging Doctor's avatar
Remortgaging Doctor

Excellent service

5
Helpful and informative. Made our home buying process so much easier. Reviewed on: 7th April 2021
Yasmin 's avatar
Yasmin

Excellent service

5
Trussle helped set up my buy-to-let mortgage. Great knowledge and Ryan was incredibly helpful whenever I had questions. Reviewed on: 7th April 2021
Melanie's avatar
Melanie

Fantastic

5
Professional, unstressfull, friendly and extremely helpful Reviewed on: 7th April 2021
teresa raine's avatar
teresa raine

Amazing service throughout

5
I cannot fault Trussle at all. They have been professional from start to finish; listened to my requests; responded in minutes and have found me an excellent mortgage deal. What more could you want? I would definitely tell friends and family to use Trussle when they need a mortgage. Fantastic. Reviewed on: 7th April 2021
Nick Wall's avatar
Nick Wall

Stellar service, just what we were looking for

5
Everybody we have had contact with at Trussle has been pleasant, quick to respond and helped provide us with exactly the product we were looking for. We were so pleased with the quality of their service we returned straight back to them for our remortgage. Reviewed on: 7th April 2021
MattC's avatar
MattC

Professional company very fast and friendly

5
Extremely professional friendly staff. Would highly recommend to everyone I know. Reviewed on: 7th April 2021
N. Bajwa's avatar
N. Bajwa

Fast and easy submitting documents

5
Always keeping you posted with updates with progress on my case Reviewed on: 7th April 2021
Mohammad Alam's avatar
Mohammad Alam

Simply the Best

5
Reliable honest straight forward cheap I would highly recommend and have in the last and future TRUSSLE Reviewed on: 7th April 2021
Stephen Bignell's avatar
Stephen Bignell

Superb service

5
Friendly efficient staff who kept us informed every step of the way. Viewing to completion in just 10 weeks which we couldn't have acheived without the help of the Trussle mortgage team. Well done and thank you Reviewed on: 7th April 2021
Alison Taylor's avatar
Alison Taylor

Review Better.co.uk: Mortgage Broker now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill