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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.89 (2140 reviews)

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4.89

Based on 2,140 reviews, last reviewed 28th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Fab service Great service! Friendly and helpful Reviewed on: 28th July 2025

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025

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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2140)

Review of the Better.co.uk, Mortgage Broker:

We Couldn't Have Asked For a 'Better' Experience

Paolo was our broker and as first time buyers, we couldn't have asked for a more diligent and caring individual to help us through this daunting process. He was there at every twist and turn and made sure we had the best and most up to date advice. Honestly, between Paolo and the wider Better.co.uk team, we couldn't have asked for a 'better' experience. Thank you so much. Ishta and Nathan Reviewed on: 28th February 2025

Great service

Great service. Great website. Easy to get answers! Reviewed on: 9th March 2025

Amazing 15 out of 10 !!

Amazing. Always available and communicating. Nothing is ever a problem. You don’t get the feeling that someone is working entirely for your benefit with others like you do with these guys Easy. Amazing. Can’t recommend enough Reviewed on: 9th March 2025

On top of my mortgage

Guys were responsive and sorted everything promptly. Reviewed on: 9th March 2025

Used them twice, Brilliant process, easy and would u...

Used them twice, Brilliant process, easy and would use them again for my next mortgage Reviewed on: 8th March 2025

Appreciated them following up on my case, as I've be...

Appreciated them following up on my case, as I've been very busy recently and not been able to adequately focusing on obtaining a good rate for my re-mortgage and I appreciated that the caseworker followed up with a phone call to ensure that we didn't lose out on any good rates on offer Reviewed on: 8th March 2025

Broker was very helpful and made the whole process f...

Broker was very helpful and made the whole process for a first time buyer much easier and less stressful than anticipated. Reviewed on: 8th March 2025

Excellent advice and customer service throughout wha...

Excellent advice and customer service throughout what is a stressful time. I really felt you were with us every step of the way. Reviewed on: 8th March 2025

I always feel like I’m in great hands with the bette...

I always feel like I’m in great hands with the better team. They are efficient and thorough and always have multiple options available to me. Hence why I keep coming back. Reviewed on: 8th March 2025

Very helpful and prompt with communication.

Very helpful and prompt with communication. Things were done on the time they were promised. Reviewed on: 8th March 2025

Ellie was very professional and friendly, I couldn’t...

Ellie was very professional and friendly, I couldn’t ask for anything else Reviewed on: 7th March 2025

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