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Bikmo: Cycle insurance reviews

4.82
Based on 532 reviews, last reviewed 15th Jul 2025
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Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025
Luc H's avatar
Luc H

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024
rory c's avatar
rory c

About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

1
Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Efficient & effective

5
When a family pet called Wellington takes a fancy to your new expensive cycling shoes who you are you going to call well Bikmo of course sent in some pics & spoke with the helpful staff & all sorted efficiently & Wellington well he gave shoes a wide birth Reviewed on: 7th September 2023

Easyily the best !

5
We all need cover of some sort, why settle for second best. Reviewed on: 7th September 2023

My bikes are safe with Bikmo

5
Had my bike insured for three years, great for peace of mind… Reviewed on: 7th September 2023

Good value, excellent service

4
Difficult to say any more than the title really! Reviewed on: 7th September 2023

No issue with recent claim for accidental damage

5
Submitted the relevant paperwork & Bikmo dealt efficiently with our claim Reviewed on: 7th September 2023

Good

4
Only positive experiences so far Reviewed on: 7th September 2023

Ace!!

5
Very easy to get a quote and then go ahead with the insurance. Highly recommended, paying in monthly installments or one lump sum. Ideal Reviewed on: 7th September 2023

Biko insurance

5
Would nt choose anyone else to insure my bikes with. Their website is easy to follow and everything full explained Reviewed on: 7th September 2023

Simple insurance for yer bike

5
Tell them how much your bike costs, buy the appropriate lock. Get insured. Easy. Bought some new wheels or your bike replacement is now £x more expensive after two years or however long, it’s easy to update your details through the website and then you’re covered. It’s pence. Your bike won’t be if you’re not insured. Reviewed on: 7th September 2023

Cover for a reasonable price

5
So far so good in that I haven’t had to use them in anger. However, it’s reassuring to know from other peoples experience and reviews that they will have my back when I need them. The best bit is they don’t charge as much as other companies which means I’m not paying more for bike insurance than I’m paying for car insurance. Reviewed on: 7th September 2023