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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Totally user friendly

Bikmo offers great value for money but the flexibility is fantastic. If you buy, sell or modify your bike, a few clicks on their website can adjust your policy to suit with minimum hassle. Can’t recommend them enough! Reviewed on: 29th August 2023

Bikmo recommendation

I have received nothing but first-class service with the Bikmo team. Sadly, I have had to call upon my policy twice this year after my bike was vandalised and parts stolen. In both instances, the service was prompt and effective. Reviewed on: 29th August 2023

EXCEPTIONAL CUSTOMER SERVICE

Professional, expedient, friendly,informative customer service for my biking insurance coverage-total transparency. Reviewed on: 29th August 2023

Great level of cover!

Not had to make a claim, fortunately, but I am very happy with the level of cover offered. Reviewed on: 29th August 2023

If you need cycle insurance.......

Perfect. First choice for all cycle insurance!!! Reviewed on: 29th August 2023

Insurance does what it say on the tin

Easy access to account covers all my cycling needs Reviewed on: 29th August 2023

Bikmo insurance

Top company and very easy to do business with. Nothing seems to be an issue with service teams. My go to place for all my bikes Reviewed on: 29th August 2023

Great Bike Specials

Value for money and knowledgeable consultants When you need bike specific insurance Reviewed on: 29th August 2023

Top cover and peace of mind

I was hit by a van at a roundabout, my shoulder was dislocated and fractured in several places. I needed months of recovery and was off work. BIKMO really covered my medical fees for physio and private treatment and I received expert legal advice. Without this insurance I would have been in real trouble. Thank you BIKMO for you genuinely helpful and caring customer service! Reviewed on: 29th August 2023

Simple, hassle free, friendly

The Bikmo insurance is a great way to ensure all our bikes are cover both at home and away. The versatility of the cover, simplicity and friendly customer service make it an Al round great service. Reviewed on: 29th August 2023

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