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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

First class

Really happy with bikmo. Fair price and always quick to answer. I haven't had to make a claim, however I feel comfortable if I would need to. Reviewed on: 14th October 2022

Best Cycle Insurance!

I've been with Bikmo for a couple of years and my experience has been nothing short of great. Customer service is always on point. Highly recommend! Reviewed on: 13th October 2022

Fast!

Fast and responsive. Bike got stolen and claim for replacement was FAST! Reviewed on: 13th October 2022

Very quick

Bikmo are very quick at settling claims Reviewed on: 13th October 2022

Cycle insurance by cyclists

I've been insured with Bikmo for several years now and what is important for me is they are cyclists, this is insurance made for cyclists, your standard home insurance firm will never offer this level of insurance. When it came to making a claim when a motorist cut the corner of the road and hit me coming in the opposite direction Bikmo stepped in and defended me and I got the money back in a week. I was super impressed. I would never trust anyone else Reviewed on: 13th October 2022

Great service

Have had to claim twice and the customer service was excellent I completely recommend this insurance company Reviewed on: 13th October 2022

Well needed bike insurance

Fantastic little extra safety an peace of mind should anything go wrong Reviewed on: 13th October 2022

Very professional crew !!!

Five star of five service given! Reviewed on: 13th October 2022

Great company

Great insurance, highly reccomend! Reviewed on: 13th October 2022

Valued comprehensive cover

The insurance coverage provided is comprehensive, realistic and straight-forward to administer. Reviewed on: 13th October 2022

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