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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Easy and reassuring

I bought this insurance when I began cycling and can cycle knowing I am covered for most eventualities. Also I have had good customer service in the past Reviewed on: 13th October 2022

Quality service

Easy to set up and understand. Haven’t had to claim yet but seems a straightforward and efficient system. Reviewed on: 13th October 2022

Great bike insurance

I've always had a great service from Bikemo, particularly when I had a crash in a race a few years ago and I had to replacement a number of items of equipment. Reviewed on: 13th October 2022

Exceed expectations

Friendly, informative and professional service. Range of services provided. Reviewed on: 13th October 2022

Responsive insurance

Always quick reply to questions and easy to add another bike , good price Reviewed on: 13th October 2022

Happy birthday

It might be my birthday today on paper however with bikmo my birthday is everyday. Since Getting my bike insured with bikmo my life has changed for the better and to be honest got a new meaning. Thank you, for everything. Reviewed on: 13th October 2022

One Word "Excellent"!

I had a crash on my race bike and Bikmo sorted everything out quickly and fairly, can't fault the customer service and their understanding of my accident and subsequent claim. Reviewed on: 13th October 2022

First class business

Very helpful on the phone.Great value for money.Extremely informative website-I really like the ‘edit my bike kit’ section. Probably the best bike insurance around! Reviewed on: 13th October 2022

So good so far

Happy with the cover offered and the price I pay. Thankfully I haven’t yet had a reason to contact Bikmo. Reviewed on: 13th October 2022

Excellent customer service

Cycle insurance from cyclists who understand the needs of cyclists. Reviewed on: 13th October 2022

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