Write a review

Go to business site

Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

View other Bikmo products

4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

Read all reviews See your review

About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Just a great company

Very helpful understanding and a good price for my bike insurance Reviewed on: 21st July 2022

All good

Easy to deal with, competitive pricing and friendly staff. Looked elsewhere before but never found anyone as easy to deal with as these guys. Reviewed on: 21st July 2022

Great customer service

Smooth process and customer service very helpful. Would highly recommend Reviewed on: 21st July 2022

Wow great service

Great insurance company. Not like most. Highly recommend Reviewed on: 21st July 2022

Paid up

My beautiful Brompton was stolen and Bikemo paid 90% of what I paid for it and its lock. Reviewed on: 21st July 2022

Bike insurance for cyclists by cyclists

Hassle free claims process from staff who care about your welfare and well-being after an accident! Reviewed on: 21st July 2022

Fabulous customer service and supportive process

After a very challenging bike accident, Bikmo’s knowledgeable and professional team fully supported my claim to ensure I was not disadvantaged by my loss, rapidly supporting a replacement carbon bike with clear communication throughout. Reviewed on: 21st July 2022

Best bike insurance EVER!

I never had any issues with them! Excellent customer service, excellent contact, excellent prices. I didn’t need to claim but I know if I would they’d pay out right away! Reviewed on: 21st July 2022

Brilliant cycle insurance

Best value insurance I could find, covers all I need and more. Reviewed on: 21st July 2022

Excellent service

Only had to claim once and they made the whole process both simple and stress free Reviewed on: 21st July 2022

Alternative products

Cycle Insurance
from A+ Insurance 5.00 from 1 reviews
Car insurance
from Tesco Bank 2.48 from 528 reviews
Car Insurance
from Vitality 2.00 from 3 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub