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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Simple to insure and manage

The management of your insurance policy is simple and changes are immediately reflected in the price you pay. Simple. Reviewed on: 21st July 2022

Cracking company and hassles free claims

I have been with them for 5 years a good company with knowledgable staff Reviewed on: 21st July 2022

Best cycle insurer by far

I have been a customer of Bikmo for a number of years and their service is second to none. My bikes and equipment are far too important to trust to a general insurance provider and the level of cover I have with Bikmo is straight forward and comprehensive. Their prices are excellent too. Reviewed on: 21st July 2022

Easy to use - helpful telephone support

Very good Bike insurance - Easy to use - helpful telephone support Reviewed on: 21st July 2022

Great, speedy, hassle-free service

When I came off my bike and wrote it off Bikmo responded very quickly and efficiently - allowing me to get back on my new bike in no time at all. Everyone I dealt with were knowledgeable and friendly. Thank you Reviewed on: 21st July 2022

Very straightforward

Very easy to set up policy, and also make amendments. Very responsive customer service too. Reviewed on: 21st July 2022

Good for libilaty insurance so I can deliver food wen covid was about and still good now as I can carry on with my job

Hi have been with them for 4 years now and there a good bike Insurance and I can deliver food to customers homes Reviewed on: 21st July 2022

Easy to setup everything.

Really happy with the service, they very professional and friendly team, and have a complete knowledge about the products and the services. Reviewed on: 21st July 2022

Awful Accident Painless Claim Process

Collided with an oncoming car in Italy resulting in significant Injuries and Hospital Stay. Bike and Equipment damaged beyond repair. Claim for replacements very easy and quickly resolved. Reviewed on: 21st July 2022

Great value

I find the value for money excellent. Although, I have never had to claim, a friend has and they spoke of how easy it was Reviewed on: 21st July 2022

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