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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.88 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Great bike focused company

Really understand the cyclists and their needs Reviewed on: 12th October 2023

Trusted brand

BIKMO is a brand that you can trust Reviewed on: 12th October 2023

Value for your Ride

Cost effective insurance for your ride. Reviewed on: 12th October 2023

Incredible insurance

I had an ebike stolen recently and Aaron handled my claim brilliantly. I was going to rely on house insurance for my bikes but after the speedy and sympathetic handling of my claim I'll be sticking with them. Top notch. Reviewed on: 12th October 2023

Great product

Easy to set up and so reassuring to have the appropriate cover Reviewed on: 12th October 2023

Very easy to use!

Amazing definitely recommend very very easy to use. Great customer service! Reviewed on: 12th October 2023

Piece of mind

The website was easy to use and information clear to understand. This gave me price of mind Reviewed on: 12th October 2023

Great insurance

Super easy to renew, even changing the address thanks to very friendly customer service. Reviewed on: 12th October 2023

Top cover

I’ve got great cover for all my bikes and myself. It gives me peace of mind. Reviewed on: 12th October 2023

The best

Great service and value for money Reviewed on: 12th October 2023

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