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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Great company for real cyclists

Very easy web page to navigate and sign up. Made for cyclists by real cyclists, they understand all our qwerks differences!! Highly recommended Reviewed on: 25th October 2016

Very professional and friendly

That was able to meet all my needs and gave some excellent advice Reviewed on: 25th October 2016

Great customer service

Great customer service when you need them Reviewed on: 25th October 2016

Pros all round

Excellent customer service at every stage. Reviewed on: 25th October 2016

All good things

Knowledgable, passionate cyclists who are above all normal unsales-like people. Reviewed on: 25th October 2016

A fantastic customer experience

Biko plus obviously understands the needs of cyclists. A great company to deal with! Reviewed on: 25th October 2016

Top of the net

This is how insurance should be done. If you want a job doing properly - do it yourselves (said cyclists about insurance). Reviewed on: 25th October 2016

Perfect Insurance

Covers Pretty Much Everything, No stupid get out clauses and great service, replaced my bike after the frame was written off and for what cover you get the price is good., tripled my insurance cover and only cost me a little extra. Reviewed on: 25th October 2016

awesome!

Easy to buy, knowledgeable people, friendly and down to earth, the right product for the right price, and excellent service when you need them. First class. Reviewed on: 25th October 2016

excellent

value for money, unique, super service Reviewed on: 25th October 2016

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