Write a review

Go to business site

Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.88 (532 reviews)

View other Bikmo products

4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

Read all reviews See your review

About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Bikmo the genuine Cycle insurance specialist

Bikmo make bike insurance easy, they aslo know a thing or two about bikes! Reviewed on: 3rd October 2023

Amazing support!

Had such a great claim experience with Jessica and Ben. They helped me out with a smooth and clear claim process. When I first joined everything was so easy to set up as well, with reasonable prices. Very happy with this service. Reviewed on: 20th September 2023

Great service, lovely team

Can't ask for more - fast, personable and definitely know their bikes. Reviewed on: 13th September 2023

Straight forward

Really quick to get insured online and price was very competitive. Added my partner's bike onto policy too recently which was easy on the dashboard. Got quite a few bikes in the garage and wanted good insurance to keep them protected. Reviewed on: 13th September 2023

Super easy to sign up and a B Corp too!

Easy to get a full cycle policy, with online sign up less than 3 minutes. Policy covers pretty much everything and the people are super friendly. Reviewed on: 13th September 2023

Comprehensive cover for cheap

Great cover incase you ever need it Reviewed on: 12th September 2023

Full Cover

Extensive and full bike insurance cover albeit at a price, but if ever needed it would ensure I was put back to where I wanted to be. Reviewed on: 12th September 2023

Brilliant bike knowledge and first class customer service!

Quick, super friendly and responsive, they know bikes and the problems you may be having, keen to get you back up on the road. First class. Reviewed on: 12th September 2023

Easy to understand, responsible insurer

super easy to take out and update a policy. B Corp certified business. Reviewed on: 12th September 2023

Reduced Premium

Had my renewal this year and Bikmo reduced my premium! This has never happened with any previous insurance cover before... Reviewed on: 12th September 2023

Alternative products

Motorhome Insurance
from Shield Total Insurance 5.00 from 3 reviews
Car insurance
from Aviva 3.71 from 552 reviews
Caravan Insurance
from Towergate 5.00 from 2 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub