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Black Horse: Car Finance reviews

Name: Car Finance
Rating: 3.75 (32 reviews)

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3.14

Based on 32 reviews, last reviewed 16th Jan 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

57%

22%

Latest highest rating:

5

Everything is fine. Everything is fine. No problem at all Reviewed on: 13th July 2025

Latest lowest rating:

1

If you currently hold an account with Blackhorse and... If you currently hold an account with Blackhorse and normally pay online through the customer website using your debit card.Please refrain from doing ... Read more Reviewed on: 16th January 2026

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About this product

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Black Horse Car Finance reviews (32)

Review of the Black Horse, Car Finance:

Good Deal

Had a good price and i would use again Reviewed on: 12th June 2017

If I could give this place less than one star I would.

Throughout the pandemic These black horse ‘professionals’ advised me to take a break from paying my finance as the world wasn’t in a good place and there wasn’t a lot of money coming in, and because of my mental health, so I listened and took a break from it, for at least four months now me and my mother have been ringing to try and set these payments back up £(170) but we got refused and got told we needed an expended report, I didn’t have a job because of my mental health like I said up there ^ you then took me to court and told the judge I hadn’t paid anything towards the car, I’ve got the statements and the proof in front of me right now, how dare you, would you like me to share these photo of proof??? I also offered £1,000 to try and clear my arrears off, they declined, and said she was only attending the phone call today to get the car back, if you’d already made your minds up and had already decided what was going to happen why go through court and waste peoples time and money!!!! I’m now having to go back to my doctors to get a stronger MG of depression tablets because you guys just didn’t want to set my payments back up, I have two elderly grand parents at home who I care for, I needed that car to be able to take them backwards and forwards to the Hospital, doctors appointments etc, your representative as well who showed for you on the phone didn’t have a clue what she was talking about, stuttering down the phone to the judge, I sent my post of recorded delivery so I know for a fact you got it, did you just not send it to the courts or did it mysteriously go missing? This finance is a joke, it’s put out there to help you, do you really think this is helping people??? Your wrong ens, I hope this review makes you feel good! DO NOT USE BLACKHORSE FINANCE ⚠️⚠️⚠️⚠️⚠️⚠️ Reviewed on: 26th April 2023

Easy Finance

Having a rather low credit score, they were the only ones who accepted me to be able to buy the car I wanted. Reviewed on: 5th April 2023

not as good as zope

hard to contact by phone ore email Reviewed on: 4th April 2023

The only one you will ever need

The banking app does everything you need Reviewed on: 31st January 2023

Good service

I had major issues with my car from dealers my fianace company resolved them within a few weeks and got me my refund back very pleased excellent service Reviewed on: 30th January 2023

If you can, they will!

If you can show you can afford it, they will lend it to you. Reviewed on: 14th January 2023

25k Car I cant use!

Bought a Ford Kuga in Feb 22 two days later all four tyres were flat turned out to defective tyre valves dealer replaced. July 22 reoccurrence dealer replaced. Sept 22 reoccurrence. Have contacted Black Horse and they want 52 days to investigate now, after numerous calls, some without getting a response, Black Horse want me to book the car, a 25k car, their car, into a ‘Quik Fit’ so that they can verify the defect as they are of the opinion the valves are being tampered with! Basically they are leaving me to pursue the dealer on their behalf ay my wits end. Don’t use Black Horse for the purchase of your car their customer services are a disgrace. Looks like I will have to go to the Ombudsman. Reviewed on: 5th October 2022

Great Interest rates

Low interest rates meant I can have the very best car I can afford Reviewed on: 8th August 2022

Decent and well known company

Got my car finance through black horse and I honestly can't complain with the service I have received from them. They were very quick in approving my car finance and offer me a payment holiday when I had some trouble making payments recently. Every interaction I've had has been very smooth and efficient Reviewed on: 11th July 2020

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