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Boom Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (1064 reviews)

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4.95

Based on 1,064 reviews, last reviewed 9th Jun 2025

15700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Boom is always there in a time of need. Boom is always there in a time of need. They are compassionate and committed to making responsible decisions with members and customers best interest... Read more Reviewed on: 9th June 2025

Latest lowest rating:

1

They gave me a loan and then refused the 2... They gave me a losn and then refused the 2 nd one Reviewed on: 7th June 2025

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About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

Boom Community Bank Loans reviews (1064)

Review of the Boom Community Bank, Loans:

Great customer service.

Great customer service. I had lots of questions about this service as I wasn’t sure about it at first but I needed a loan that was secure and to have the savings account with Boom too is a really great idea. I would highly recommend. Reviewed on: 9th May 2024

I am a single parent of 3 ASD sons and would never h...

I am a single parent of 3 ASD sons and would never have got a loan from a bank as I can't work. Boom offered the chance of a loan and also a way to save the remainder of my child benefit so I have a little emergency fund available if I need it The staff both on the phone and via email are very professional,yet friendly,always prompt in solving any queries or providing tips. I have had 2 loans, always thoroughly processed and checks done to ensure I could afford the rates and terms offered. Reviewed on: 5th June 2025

Very helpful good customer service and care

Very helpful good customer service and care Reviewed on: 5th June 2025

They listened to my concerns and needs, and managed...

They listened to my concerns and needs, and managed to find a solution that was both fair and affordable for me. They've always treated me with respect and not judged me for any past credit behaviours Reviewed on: 5th June 2025

Thanks to Boom I was given a chance to sort my finan...

Thanks to Boom I was given a chance to sort my finances and it has helped me in ways I could transform my life and get it back on track. Reviewed on: 5th June 2025

Very friendly and quick response

Very friendly and quick response Reviewed on: 5th June 2025

Very good service, quick responses to questions and...

Very good service, quick responses to questions and very easy to apply for a loan very easy to follow all the instructions Reviewed on: 5th June 2025

Was really quick and easy and very straight forward...

Was really quick and easy and very straight forward plus each week there saving why they don’t take for you I think the scheme is just an absolute genies Reviewed on: 5th June 2025

Excellent Customer Care!

Excellent customer care when I have needed to speak with a team member to get advice! Reviewed on: 5th June 2025

Dealing with Boom is stress-free.

Dealing with Boom is stress-free. Everything I need is easy to see and access. The app is easy to navigate. Customer service is swift and excellent. Reviewed on: 5th June 2025

Always helpful and very professional

Always helpful and very professional Reviewed on: 5th June 2025

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