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Boom Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (1071 reviews)

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4.95

Based on 1,071 reviews, last reviewed 13th Jun 2025

16200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Right from the 1st contact between me and them i fel... Right from the 1st contact between me and them i felt that I was treated with respect, friendliness and a real willingness to help me the best way pos... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

They gave me a loan and then refused the 2... They gave me a losn and then refused the 2 nd one Reviewed on: 7th June 2025

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About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

Boom Community Bank Loans reviews (1071)

Review of the Boom Community Bank, Loans:

Great customer service.

Great customer service. I had lots of questions about this service as I wasn’t sure about it at first but I needed a loan that was secure and to have the savings account with Boom too is a really great idea. I would highly recommend. Reviewed on: 9th May 2024

Very helpful and understanding they have this great...

Very helpful and understanding they have this great opportunity to help you save along the way as well. Lady I spoke to was so lovely and helped me work my finances Reviewed on: 6th June 2025

Great company

I have been with boom for a few years now and I can honestly say they are one of the best around. Everyone who works there is so kind and understanding, nobody ever judges and will always go out of their way to help you as much as they can. Reviewed on: 5th June 2025

I've used boom for 2 years and I'm ever so grateful...

I've used boom for 2 years and I'm ever so grateful to know there's a loan company out there that helps those with low income and doesn't extortion us. Reviewed on: 5th June 2025

Boom has an excellent communication style that makes...

Boom has an excellent communication style that makes the borrowing experience smooth and reassuring. From the start, they clearly explained the loan process, repayment options, and savings opportunities, making it easy to understand and manage. What truly sets Boom apart is their transparent and supportive approach — you feel like you're working with a partner, not just a lender. Plus, the ability to save money while repaying the loan is a game-changer. Highly recommended! Reviewed on: 5th June 2025

Boom are really good getting a loan has help me with...

Boom are really good getting a loan has help me with my savings aswell Reviewed on: 5th June 2025

I have been banking with boom for over 10years and t...

I have been banking with boom for over 10years and their service is excellent Reviewed on: 5th June 2025

Good company

They are always there when u need them. Reviewed on: 5th June 2025

I am a single parent of 3 ASD sons and would never h...

I am a single parent of 3 ASD sons and would never have got a loan from a bank as I can't work. Boom offered the chance of a loan and also a way to save the remainder of my child benefit so I have a little emergency fund available if I need it The staff both on the phone and via email are very professional,yet friendly,always prompt in solving any queries or providing tips. I have had 2 loans, always thoroughly processed and checks done to ensure I could afford the rates and terms offered. Reviewed on: 5th June 2025

Very helpful good customer service and care

Very helpful good customer service and care Reviewed on: 5th June 2025

They listened to my concerns and needs, and managed...

They listened to my concerns and needs, and managed to find a solution that was both fair and affordable for me. They've always treated me with respect and not judged me for any past credit behaviours Reviewed on: 5th June 2025

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