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Boom Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (910 reviews)

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4.94

Based on 909 reviews, last reviewed 30th Apr 2025

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I had an excellent experience with the customer se... I had an excellent experience with the customer service team. From the moment I reached out, they were responsive, friendly, and incredibly helpful. T... Read more Reviewed on: 30th April 2025

Latest lowest rating:

1

not a fair company I was given a loan which I paid off. I had my child benefit directly paid to them. I also made extra payments whenever I could also, even though I did... Read more Reviewed on: 10th August 2024

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About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

Boom Community Bank Loans reviews (909)

Review of the Boom Community Bank, Loans:

Great Customer Service

The customer service is phenomenal. They go above and beyond. Everyone I had communication with was understanding and empathetic. I was made to feel at ease. Reviewed on: 3rd August 2021

Long term customer used for many years now

Long term customer used for many years now Reviewed on: 15th May 2024

Boom are excellent always happy to help always polit...

Boom are excellent always happy to help always polite fast and officient Reviewed on: 15th May 2024

Friendly, non judgemental, reapinsive

Friendly, non judgemental, reapinsive Reviewed on: 10th May 2024

A valuable community asset.

Have been a customer for many years. Service always been exemplary and I consider Boom to be a valuable community asset, particularly for people who struggle for credit elsewhere. I have never been let down by Boom and there has always been someone to give advice when needed. Reviewed on: 10th May 2024

My experience with you are very great.

My experience with you are very great. Because every time I need a help, you. People are always there to assist me. And I really appreciate all what you guys have done for us. Near my family. We love ya and I recommend my friends to your as well. I have done in the past. And even last year I did recommend one of my friends to ya.You are brillian. Reviewed on: 9th May 2024

Great team working with you towards your personal goal.

Great team working with you towards your personal goal. Reviewed on: 9th May 2024

Great customer service.

Great customer service. I had lots of questions about this service as I wasn’t sure about it at first but I needed a loan that was secure and to have the savings account with Boom too is a really great idea. I would highly recommend. Reviewed on: 9th May 2024

Professional

Apply for a loan, service was good and professional easy form to filled.Highly recommended boom . Reviewed on: 9th May 2024

Very easy to contact, friendly!

Very easy to contact, friendly! Very quick experience Reviewed on: 9th May 2024

Excellent company who always have helped me whilst l...

Excellent company who always have helped me whilst looking out for my best interests at the same time. Customer service always exceptional with a personal touch Reviewed on: 9th May 2024

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