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Boom Community Bank: Loans reviews

4.95
Based on 1,097 reviews, last reviewed 2nd Nov 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

Very simple application, nothing complicated Very simple application, nothing complicated Reviewed on: 2nd November 2025
Joffin s's avatar
Joffin s

Latest lowest rating:

1

They gave me a loan and then refused the 2... They gave me a losn and then refused the 2 nd one Reviewed on: 7th June 2025
Gaynor morris 's avatar
Gaynor morris

About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

Boom Community Bank Loans reviews (1097)

Review of the Boom Community Bank, Loans:

Have been with boom bank for a couple of years never...

5
Have been with boom bank for a couple of years never hard work help me through with everything quick response. Reviewed on: 4th June 2024

Excellent service throughout, very efficient and friendly service.

5
I was in debt and Boom have helped me to cut down all my bills and debts. Great friendly people and services, would highly recommend to anyone who needs help. Reviewed on: 29th July 2021

Professional yet friendly

5
this credit union have always helped me when needed and been extremely efficient and helpful Reviewed on: 29th July 2021

Socially responsible credit and human centred service

5
Boom helped me move from being a debtor to a saver through their nudging and product design, and their friendly and approachable staff. Reviewed on: 29th July 2021

Go Boom for loans and savings

5
Been using Boom for many years now and whenever I have a financial crisis there are always there to help. Reviewed on: 29th July 2021

lovely people

5
The Boom staff are so helpful and nonjudgemental and go the extra mile for their customers. I have savings and loan accounts and as a NHS worker.found their keyworker loan very good. Reviewed on: 29th July 2021

There when I need them

5
The last year has been so testing for everyone even people who think they were steady with their finances have been challenged. Boom credit union has been there for me when I didn’t really know where to turn. They helped in a fair and supportive way and didn’t make me feel like a financial failure . Big loans companies that I’d turned to before exploited me - the credit union takes a much bigger view and genuinely wants to help. Reviewed on: 29th July 2021

Always so helpful and with losing my dad to cancer 11 months ago the compassion and care was outstanding

5
Kindness compassion polite outstanding service with no pressure Reviewed on: 29th July 2021

Very good service

5
I ve got cheap loan for tv I am happy with item and loan thank you Reviewed on: 29th July 2021

Provided a loan when I most needed it

5
My loan is paid in full now with a little bit left over in Boom's account. When I was struggling they were understanding, excellent customer service and came to an arrangement so my loan was fully paid Reviewed on: 29th July 2021

Excellent experience and friendly staff

5
I have used boom credit union for a number of years, the process is easy and staff are always super helpful and friendly and on hand to answer any queries and this has not changed throughout lockdown, i love that you save as you pay back as i always find it hard to save so this aspect helps me grately Reviewed on: 29th July 2021