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Boom Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (1097 reviews)

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4.95

Based on 1,097 reviews, last reviewed 2nd Nov 2025

54% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very simple application, nothing complicated Very simple application, nothing complicated Reviewed on: 2nd November 2025

Latest lowest rating:

1

They gave me a loan and then refused the 2... They gave me a losn and then refused the 2 nd one Reviewed on: 7th June 2025

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About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

Boom Community Bank Loans reviews (1097)

Review of the Boom Community Bank, Loans:

I had an excellent experience with the customer se...

I had an excellent experience with the customer service team. From the moment I reached out, they were responsive, friendly, and incredibly helpful. They listened to my concerns patiently and went above and beyond to resolve my issue quickly. It’s rare to find such genuine care and professionalism these days, and I truly appreciate the way everything was handled. I left the interaction feeling valued and confident in the company. Highly recommend! Reviewed on: 30th April 2025

10/10 in all areas.

10/10 in all areas. Quick and easy to communicate with and eager to help! Reviewed on: 5th June 2025

I really can't, all I can say is the service was per...

I really can't, all I can say is the service was perfect, the staff so helpful and has always been a pleasure dealing with Boom Reviewed on: 5th June 2025

been amazing and such great help and...

been amazing and such great help and support Reviewed on: 5th June 2025

Positive experience.

Positive experience..easing struggles Reviewed on: 5th June 2025

I use to take loan his really a good help for me to...

I use to take loan his really a good help for me to and account with boom Reviewed on: 5th June 2025

Love how the staff are so friendly always ready to g...

Love how the staff are so friendly always ready to give advice Reviewed on: 5th June 2025

Clearly explained process

On 1st family loan application the process phonecall was clearly explained and I found the portal/app easy to navigate to upload documents. I have since taken a 2nd loan once my 1st finished which was easy to arrange via the app. Reviewed on: 5th June 2025

The place to be registered with

Boom is an amazing help for the community that are registered very helpful individuals, and their apps are easy to use Reviewed on: 5th June 2025

Brilliant customer service

Never had any issues and staff are knowledgeable and helpful Reviewed on: 4th June 2025

Helpful and easy

Helpful easy payments good customer service Reviewed on: 4th June 2025

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