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Brightside: Car insurance (discontinued) reviews

Name: Brightside Car insurance (discontinued)
Brand: Brightside
Rating: 2.54 (196 reviews)

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4.51

Based on 1,385 reviews, last reviewed 5th Sep 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great customer service and helpful. Great customer service and helpful. Reviewed on: 5th September 2024

Latest lowest rating:

1

Absolute Ripoff Absolute ripoff, cancelled a policy and it cost 25% of the whole years premium. Wouldn't use Brightside ever again, not even if they were the cheapest... Read more Reviewed on: 23rd June 2023

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About this product

Brightside no longer offer new standard car or van insurance policies.

Review Brightside: Car insurance (discontinued) now

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Brightside Car insurance (discontinued) reviews (1385)

Fantastic

The forms online were very easy to understand and sign. Also the customer service team are very very polite and helpful Reviewed on: 1st August 2017

So far so good

I haven't needed to make any claims yet (and I hope I never have to) but buying the insurance from Brightside have been fast and smooth. Reviewed on: 31st July 2017

Great value for money

I have just renewed my van insurance Brightside were very competitive and I took full comp insurance out with them Reviewed on: 30th July 2017

Car Insurance

Extremely easy to set up and excellent competitive price Reviewed on: 28th July 2017

Brill!

went with brightside pure reason is cheep! will defo go with again **** Reviewed on: 28th July 2017

Money in your pocket

Competitively priced and full information . You want more? Reviewed on: 28th July 2017

Pros and cons

Positive - Great staff when you eventually get through, very helpful. Competitive prices. Negative - Internet account difficult to negotiate and complicated account set up. Pressure to do everything online, may be off putting for many. Should be an easier process. Long wait to speak with advisor and had phone put down on one occassion three times, before eventually got through and speaking to an adviser, very frustrating! Reviewed on: 27th July 2017

Best service

Just amazing service and people on the other line really cares Reviewed on: 27th July 2017

Very nice young man who helped me lots.

Was very impressed how efficient the young man was he was very good at explaining everything. Reviewed on: 27th July 2017

Simple, affordable and good value.

Only grudge I have is the wait times to speak to somebody in the contact centre but worth the wait as this was the best policy in terms of price and policy components. Reviewed on: 27th July 2017

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