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first direct: 1st Account reviews

Name: 1st Account
Rating: 4.69 (1187 reviews)

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4.69

Based on 1,187 reviews, last reviewed 15th Apr 2024

5500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

10%

Latest highest rating:

5

Superb customer service, excellent app, the perfect... Superb customer service, excellent app, the perfect bank! I can do everything I need to do via the app and their approach is fantastic. Every custome... Read more Reviewed on: 15th April 2024

Latest lowest rating:

1

So disappointed I used to think First Direct had good customer service until I really needed it. I had been with them for about 20years. I fell victim to emotional fr... Read more Reviewed on: 13th April 2024

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About the 1st Account

First Direct 1st Account is a personal current account with tools and features to support spending, saving, borrowing and budgeting. The account has interest free overdraft options and no fees for spending abroad. At Smart Money People, we collect First Direct 1st Account reviews to help you discover what life as a First Direct customer is really like.

If the First Direct 1st Account sounds like the right current account for you, read our reviews to learn more. Find out how long existing customers have had their accounts. Read about the overdraft options and additional features. Learn about the mobile app, its features and how simple it is to use. All of this and more can be found in our First Direct 1st Account reviews.

Have you got a First Direct 1st Account? Share your experience with others on Smart Money People. Why did you choose this current account and how long have you been using it? Don’t forget to tell us the pros and cons you’ve experienced with the 1st Account and anything else other people would find useful. Would you recommend the account to your family and friends? Do you use the mobile banking app, and if so, what features do you like the most? Write a First Direct 1st Account review today. Together, we can help people like you make better financial decisions.

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first direct 1st Account reviews (1187)

Superb customer service, excellent app, the perfect...

Superb customer service, excellent app, the perfect bank! I can do everything I need to do via the app and their approach is fantastic. Every customer service agent I have ever spoken to has been excellent. Reviewed on: 15th April 2024

Brilliant current account

I had held my previous current account for 30 years. First direct's current account switch offer seemed too good to be true but I knew people with accounts with FD and decided to try something new. I couldn't be happier that I did. The switch was simple, done cleanly and the offer was paid when I was told it would be. Really great experience with the company, everything is done through the simple to use app. I t is a joy to bank with FD. Reviewed on: 15th April 2024

Great app banking and customer support

Great app banking and customer support Reviewed on: 15th April 2024

First customer service

Easy to use app and great customer service Reviewed on: 15th April 2024

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