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NatWest: Select Account reviews

Name: NatWest Select Account
Brand: NatWest
Rating: 2.54 (196 reviews)

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4.53

Based on 707 reviews, last reviewed 29th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

4

I use the select account as a backup current account. I use the select account as a backup current account. I don't use it much because other accounts and banks have better account rewards Reviewed on: 18th April 2025

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (707)

Great help with my savings account

Although a lot of my banking is on line when I have to go into my branch the staff are always helpful ensuing have received the service i required Reviewed on: 10th March 2023

Fast Service

Always friendly and ready to help Reviewed on: 10th March 2023

Very easy to use

I love the app and it’s so easy to use Reviewed on: 10th March 2023

No issues

Never had any difficulties, when have lost card or had fraud it has been dealt with swiftly and I have not waited too long to get through. Staff have always been nice Reviewed on: 10th March 2023

Wouldn't recommend

They are happy to take charges when you have no money. Take you into an unarranged overdraft and then charge you again for them doing that (not till next month mind so you've forgotten and it happens again) not very helpful customer services. Have found them to be quite snooty and short with a lack of understanding of the pressure the general public are under. Claim to be willing to help people in financial difficulty but in reality this is no the case. The banks version of greenwashing. Reviewed on: 10th March 2023

Best Bank

For the best banking NatWest can't be beaten Reviewed on: 10th March 2023

Rubbish

As a disabled customer I am treated very badly when in branch . I have a hidden disability am not able to stand for long twice I have been shorted to in branch for asking for a chair! Reviewed on: 10th March 2023

Great service

I recently switched and rhe process was seamless, and I'm happy with their engagement with their customers. I'm glad I switched. Reviewed on: 10th March 2023

Hassle free switch-great bank

Moved last year for. -£175 reward. All moved smoothly, good budgeting tools and spending controls. Would recommend Reviewed on: 9th March 2023

Not much to complain about

Having banked with NatWest for years my only real complaint is the biometric security (that the app uses for payments above a certain amount) which I have found to be very unreliable. The app works fine otherwise. Reviewed on: 9th March 2023

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