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NatWest: Select Account reviews

Name: NatWest Select Account
Brand: NatWest
Rating: 2.54 (196 reviews)

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4.53

Based on 707 reviews, last reviewed 29th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

4

I use the select account as a backup current account. I use the select account as a backup current account. I don't use it much because other accounts and banks have better account rewards Reviewed on: 18th April 2025

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (707)

Good Easy to use banking

Good easy to use banking and have lots of high street branches. Reviewed on: 31st January 2022

Best mobile banking app

The mobile app has a great experience Reviewed on: 12th January 2022

Natwest caught money laundering

I asked for a refund of £38.47 paid for a Christmas tree on the 7th of November l have never received my tree natwest accused me of fraud lve got nothing for my money disgusting bank Reviewed on: 21st December 2021

Excellent account

Great account to use day to day for bills. 0 fee and the mobile app keeps getting better and better. Reviewed on: 14th June 2021

No problem too small

Whenever I ring with a query they would go above and beyond to help Reviewed on: 26th April 2021

Easy to use online banking and local bank staff are always friendly and helpful

I use online banking all the time, very easy. Any questions i can ask 24/7 and response is immediate Reviewed on: 22nd April 2021

Customer service isn't great

Not often pleased with customer service and online banking often has faults Reviewed on: 17th April 2021

Very ezzy to set up use

It just took me less than one week to open the account fully have the debit card and online banking and the app is very user friendly and the account works well with savings accounts and applying online thay set me up with the sort code of the nearest branch to my address which you don’t always get Reviewed on: 11th April 2021

NO DEPOSIT FUNCTION IN APP

Inaccessible and inflexible for disabled people Reviewed on: 17th March 2021

Basic app and online banking

Feels a bit prehistoric like old building societies did, definitely could do with a refresh with the times. Not inspiring banking and not much going on in the savings dept either. Reviewed on: 11th March 2021

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