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NatWest: Select Account reviews

Name: NatWest Select Account
Brand: NatWest
Rating: 2.54 (196 reviews)

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4.53

Based on 707 reviews, last reviewed 29th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

4

I use the select account as a backup current account. I use the select account as a backup current account. I don't use it much because other accounts and banks have better account rewards Reviewed on: 18th April 2025

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (707)

Good basic account

I have found my select account a very good basic account for depositing pay and doing everyday banking such as direct debit and card/cash payments. I have never had a problem with Natwest even after banking with them for many years. Reviewed on: 6th November 2018

Great Mobile App!

The Natwest App means I can do my banking from home, love how easy it is to manage my select and other accounts Reviewed on: 5th November 2018

Top bank

Natwest has always been there for me. It was easy to set up my account, easy to keep up to date with my account using the mobile banking app, and, on the off chance I need to call up, the advisers are always helpful and make life easier for me. Reviewed on: 5th November 2018

Banking app

Use the banking app to manage my account and spending near everyday. It's really easy to send people money and see transactions in real time for my credit card. Reviewed on: 5th November 2018

Premier app

As a Premier (private) customer, I enjoy being able to manage my receipts in the app. I also appreciate the fact I get my own Premier branding in the app too because it makes me feel valued to be banking with NatWest! Reviewed on: 5th November 2018

Banking

Very polite fast on the ball if anything is wrong, fraud side are quick to act and receiving items through post are quick and secure , the staff are great and explain everything with no doubts the online banking is very simple to use too Reviewed on: 26th April 2018

Useless

Fell victim to fraud and had my account emptied. Spoke with the fraud team who couldn’t have cared less tbh. Advised they won’t give the money back as they see it as my fault. Never even offered to trace the money. Thanks a lot Reviewed on: 9th March 2018

A free current account controlled by a simple and fast banking app!

I use my Natwest mobile app to control my Natwest Select current account and it couldn't be easier! I can set up regular payees in minutes, thereafter if I want to pay them I can pay them in seconds by using a simple drop down list. The account and app is powerful, free and simple to access and control. I couldn't recommend it more highly! Reviewed on: 10th February 2018

Good, solid bank

Having been with NatWest now for almost 10 years, they have been a strong reliable bank. Their customer service has been very good and easy to contact and their mobile banking app is excellent. The only issue I have ever had was setting up a joint account which took over 3 months and several people not doing their job correctly. However, one issue in ten years isn't bad. Reviewed on: 11th January 2018

Been a Natwest customer for years and years

I've been a Natwest customer for years, holding both the current and savings account. Service has been very responsive when need be, the navigation within the online account is simple and easy and other than the interest rate, I have nothing to complain about and will continue to use Natwest for years to come. Reviewed on: 3rd January 2018

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