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Brightside: Car insurance (discontinued) reviews

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4.51
Based on 1,385 reviews, last reviewed 5th Sep 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
6%

Latest highest rating:

5

Great customer service and helpful. Great customer service and helpful. Reviewed on: 5th September 2024
Simon Jones's avatar
Simon Jones

Latest lowest rating:

1

Absolute Ripoff Absolute ripoff, cancelled a policy and it cost 25% of the whole years premium. Wouldn't use Brightside ever again, not even if they were the cheapest... Read more Reviewed on: 23rd June 2023
Micky Harris's avatar
Micky Harris
Read all reviews See your review

About this product

Brightside no longer offer new standard car or van insurance policies.

Brightside Car insurance (discontinued) reviews (1385)

Review of the Brightside, Car insurance (discontinued):

good service

5
It was very easy and simple,was very friendly and totally. Reviewed on: 21st September 2019
Iveta Dzalba's avatar
Iveta Dzalba

Thank you Brightside for all your service!!!

5
I recommend all brightside car insurance for a safe and worry-free driving. They offers you a wide range of quality services at reasonable prices. All the best Brightside!!! Reviewed on: 13th July 2017
Marian Ralea's avatar
Marian Ralea

Thank you Brightside for all your service!!!

5
With my car insurance on Brightside everything is simple and great. They offers you a wide range of quality services at reasonable prices.I recommend all Brightside car insurance for a safe and worry-free driving!!! Reviewed on: 13th July 2017
Marian Ralea's avatar
Marian Ralea

Kept it very short An simple wasn't pressured into taking this out or that out of my insurance

5
Don't know a lot about car insurance if I'm honest..but was very pleased with them Last year so impressed with my quote so decided to go with them again Reviewed on: 13th July 2017
Vickiyardley 's avatar
Vickiyardley

Fantastic and easy to do online

5
It was a very easy process to do and easy to download the documents to sign. I am very satisfied with your company as everything is very well explained in the emails and documents. Will recommend you to my family and friends. Reviewed on: 13th July 2017
Amanda's avatar
Amanda

Car Insurance - as painless as it gets

4
Once the awful, time consuming and stressful experience of navigating the comparison sites, traditional brokers and direct contact with insurance companies was over Brightside have been a delight to deal with, without intrusive up-selling attempts by text and email perpetrated by other companies. We will see how we stand in a year! Reviewed on: 13th July 2017
Dudley Clive Barnes Vare's avatar
Dudley Clive Barnes Vare

its just insurance

2
no bells and whistles. read the small print . once they got your custom they will charge this and that if you make changes and claims so hope not use them. Reviewed on: 13th July 2017
anonymous's avatar
anonymous

Quick, simple service

5
Renewal was simple to do over the phone. Main increase in premiums due to the hike of Insurance Tax to 12%. The recovery cover is with the RAC and as a disabled driver, I've found the AA or RAC to be the best bets. Reviewed on: 13th July 2017
Simon Phillips's avatar
Simon Phillips

Too many emails/ not enough human contacthe!

2
Initially very pleased with the service, friendly advisor but then went downhill! I explained I was going away on holiday and wouldn't be able to sign any paperwork until my return but while I was away I was constantly bombarded with emails about my insurance cover, I explained again I was away but I still kept getting them, all I needed to know was that I was covered! Trying to ring them was a total nightmare even when I was put through directly, 15mins+ I was holding on, not just once but 3 times! Iveven only been insured for just under a week and I already can't wait to renew next year-with someone else! Reviewed on: 13th July 2017
Tracy Batt 's avatar
Tracy Batt

Lack of customer care

2
Not a great start due to mix up on there side ref uploading docs Then sent cancelled warning then iver 30 mins to get someone on the phone after 3 atempts Reviewed on: 13th July 2017
Brian palmer's avatar
Brian palmer

Lacking ability to talk to someone easy

2
Great price but loss of customer care kept getting emails ref ncb and licence although had uploaded to site asap and one even gave few days and policy would be canceld and took near 40 mins and a few trys over 2 days to get to talk to someone to be told the hold up was that had been asked for dvla code this was not the case after looking over emails and policy paperwoek etc was never asked for this and has now cost me a lot on my mobile trying to make sure cover was not canceld could have all been resolved if had been called or if i could have been able to get someone faster on the phone ir a responce to emails even had to send bank details bye email because had lost 2 lunches at work waiting on hold and coyld not risk not having insurance not a great start to a new customer hoep thw rest of the time with yourswlfs goes better Reviewed on: 13th July 2017
Brian palmer's avatar
Brian palmer

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