Write a review

Brightside: Car insurance (discontinued) reviews

Name: Car insurance (discontinued)
Rating: 4.56 (1385 reviews)

View other Brightside products

4.51

Based on 1,385 reviews, last reviewed 5th Sep 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great customer service and helpful. Great customer service and helpful. Reviewed on: 5th September 2024

Latest lowest rating:

1

Absolute Ripoff Absolute ripoff, cancelled a policy and it cost 25% of the whole years premium. Wouldn't use Brightside ever again, not even if they were the cheapest... Read more Reviewed on: 23rd June 2023

Read all reviews Write a review

About this product

Brightside no longer offer new standard car or van insurance policies.

Review Brightside: Car insurance (discontinued) now

Help others make smarter decisions by sharing your own experience.

Write a review

Brightside Car insurance (discontinued) reviews (1385)

Excellent customer service

My switch to Brightside was hassle free and the quote was much more competitive than my previous insurer. Reviewed on: 14th September 2019

Easy

Been driving a long time but never had my own insurance and and Brightside made taking my insurance out very easy and fare Reviewed on: 14th September 2019

20 minute standard wait time to get though on telephone

The long wait times to be connected to a customer service agent is the worst I’ve ever experienced. 20 minutes to get through and even then if you’ve got the wrong department another 10-15 minutes for someone to pick up the transferred call. Poor advice given when I phoned to check if I’d filled in the online comparison quote properly - as a result it cost me an additional premium to change and, of which they didn’t identify £35 was for admin fees! Reviewed on: 13th September 2019

Best value I could find

Easy to set-up online but wasn’t clear that taking the monthly payment option meant setting up a credit agreement with a third party Reviewed on: 13th September 2019

Excellent

Service and support exceptional Reviewed on: 13th September 2019

Easy.

The process was very simple from start to finish. I called up and paid for a full year upfront as the price was extremely competitive. Reviewed on: 13th September 2019

Smooth and easy.

I loved to Brightside recently and the process was very smooth. Unlike many providers Brightside have communicated well and made the change extremely easy. Reviewed on: 13th September 2019

brilliant

quick response quick result brilliant customer service Reviewed on: 13th September 2019

Good service

Quick service price promise good customer service Reviewed on: 13th September 2019

Amazing value

I got a fast very reasonable quote. In a few clicks I had a very good deal on my car insurance. Emailed documents easy access. Reviewed on: 12th September 2019

Do you have a different Brightside product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Insurance broker
from The Mortgage Pod 0.00 from 0 reviews
Insurance Broker
from BGL Group 1.00 from 1 reviews
Home Insurance Broker
from Protect Line 0.00 from 0 reviews

There's still more to see!

Brightside has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub