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Buckinghamshire Building Society: Savings reviews

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4.49
Based on 658 reviews, last reviewed 2nd May 2024
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Latest highest rating:

5

Streets ahead compared to large banks. Recently opened two accounts with the Buckinghamshire Building Society and I have been extremely impressed by the high level of service provided both... Read more Reviewed on: 2nd May 2024
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Happy Customer Maidenhead

Latest lowest rating:

1

STILL NO APOLOGY FROM BUCKS BUILDING SOCIETY! Still no apology for trying to pay me c.£40 interest less than I was due.. Very poor customer service. Reviewed on: 20th April 2024
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Buckinghamshire Building Society savings reviews can help you to find out more about life at Buckinghamshire Building Society. How easy is it to contact Buckinghamshire Building Society? And how friendly are they? Our Buckinghamshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Buckinghamshire Building Society Savings reviews (658)

AGM Feedback

5
Easy to use. Provides comprehensive information. Reviewed on: 10th April 2020
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Verified Member

AGM Feedback

5
The staff are helpful and efficient Reviewed on: 10th April 2020
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Verified Member

AGM Feedback

4
Good rates of interest. Easy to contact and open to all! Reviewed on: 10th April 2020
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Verified Member

Hidden Treasure

5
Your savings rates are very good and fair and glad I got in when I did Reviewed on: 10th April 2020
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Verified Member
Reply from Buckinghamshire Building Society Thank you for your kind review. We strive to offer consistent good value to our Members over the course of holding their accounts with us. Response date: 15th April 2020
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Buckinghamshire Building Society

Customer service second to none

5
Every time i have phoned I have had friendly, professional service. Reviewed on: 10th April 2020
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Verified Member
Reply from Buckinghamshire Building Society Thank you for your lovely feedback - I have passed your comments on to the members of staff concerned! Response date: 14th April 2020
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Buckinghamshire Building Society

Good small building society

5
Good small building society - limited range compared with the big players but still good enough Reviewed on: 10th April 2020
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Verified Member
Reply from Buckinghamshire Building Society Thank you for this feedback, we really appreciate it. Response date: 15th April 2020
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Buckinghamshire Building Society

A truly customer driven role model

5
I am able to speak with someone who is local to the Buckinghamshire which provides authenticity in communication. I feel that my savings are best places with you over and above any other savings institution because you are steadfast in your goal of a fair financial return to your investors. You are always the last to drop interest rates and I respect your integrity in doing this. Thank you Reviewed on: 9th April 2020
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Verified Member

You are local and provide a courteous service by your staff.Improvement to your on line service for monitoring investments

3
I do find there is a lot of letters and investment details is received and would find access to on line viewing of information and status of accounts could be improved and simplified whilst not compromising security. I have difficulty in the past of using your on line service Reviewed on: 9th April 2020
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Verified Member
Reply from Buckinghamshire Building Society Thank you for leaving this review. As a Society we are committed to further evolving our online capabilities, whilst not losing the personal touch that our members value. We are sorry to hear you have had issues with mybbs. If you have any difficulties going forward, please don’t hesitate to call us on 01494 879500 and one of our team will help you through the process. Response date: 15th April 2020
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Buckinghamshire Building Society

Always excellent service from the Bucks team. Highly recommended!

5
Throughout the time I've held accounts with Buckinghamshire Building Society, the customer service has been first class. The team are so friendly and helpful. Plus the products I've had are superb too. Reviewed on: 9th April 2020
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Verified Member
Reply from Buckinghamshire Building Society Hello. It's so great to hear that you found our service to be excellent and would recommend us to others. Thank you for this kind review! Response date: 14th April 2020
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Buckinghamshire Building Society

Lovely local mutual

5
Superb service and great rates. What's not to like? Reviewed on: 9th April 2020
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Verified Member
Reply from Buckinghamshire Building Society Thank you for leaving this review! We are very pleased to hear that you found our service superb. Response date: 14th April 2020
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Buckinghamshire Building Society

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