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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent coverage

5
I have had excellent treatment from these guys and happily recommend them to anyone Reviewed on: 24th August 2022
Paul Warmbold 's avatar
Paul Warmbold

Perfect for me

5
Be miles is perfect for me as I don't do many miles nowadays. School run and going to the shops mainly. I can walk to work and my husband drives everywhere else, he is going to check be miles when he renews his insurance. I have also recommended them to friends n family. Reviewed on: 24th August 2022
Wakey Jo's avatar
Wakey Jo

100% recommend for low mileage drivers

5
If you are a low-mileage driver then By Miles insurance is an absolute no-brainer. Only pay for what you drive as well as excellent customer support from real people. Brilliant! Reviewed on: 24th August 2022
Susie's avatar
Susie

good value

5
a easy way to buy insurance if you don't do many miles. Reviewed on: 24th August 2022
Kenneth 's avatar
Kenneth

The best way to save money if your a light user

5
This is the best and cheapest insurance I have ever had it is easy to use and check on using your apps I would recommend it to anyone to check it out Reviewed on: 24th August 2022
wendylstratford@mail.com's avatar
[email protected]

Great concept for car insurance

5
The ease of which you can set up the policy , install the tracker and then track your journeys and mileage is fantastic . Worth joining for people that work from home and only do short commutes. Reviewed on: 23rd August 2022
Manoj 's avatar
Manoj

Excellent service

5
Excellent customer service with rapid response online chat and help with setting up of easy to install box . Fantastic app that you can view usage daily and every trip. Reviewed on: 23rd August 2022
Caroline Hutchinson 's avatar
Caroline Hutchinson

Car Insurance reinvented

5
Quite simply, the fairest way to be charged for insurance cover. If you aren’t driving your car - you aren’t paying. The app is superb - and so useful to have an accurate cost record for each journey. Particularly handy if your someone who needs to reclaim costs. Simply brilliant! Reviewed on: 23rd August 2022
lizcarr465@gmail.com's avatar
[email protected]

Great short driving

4
Love the fact that I don't need to pay high insurance for at least a 10th of miles I drive per year compared to other drivers. Less driving, less risk of accidents and now finally a reward in my pocket, not just for the planet Reviewed on: 23rd August 2022
Ann-Marie 's avatar
Ann-Marie

Brilliant

5
I only drive to work and back and this is brilliant for me! Would highly recommend very efficiently ran company Reviewed on: 23rd August 2022
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Danny pridding

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