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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

All has gone well since i started my journey with by mile

5
I feel secure under their care of by mile. They are cheap and have remained customer friendly. Reviewed on: 23rd August 2022
Nomsa Male Sibanda's avatar
Nomsa Male Sibanda

Best value

5
I have low mileage every year and at last their is an Insurance company who understand our needs. They are easy to contact and customer service is excellent. I renewed with them for the next 12 months as the annual cost only increased by a small amount unlike other insurers who hike up the prices. By Miles are loyal to their current customers. This makes me feel valued as a customer. I really hope this continues. Reviewed on: 23rd August 2022
Lorraine Thom's avatar
Lorraine Thom

The best Car Insurance for low mileage drivers

5
This is by far the most cost effective way to get your insurance if you don't drive lots of long distance journeys. I use my car for commuting locally and the odd long trip and it's still about half the price of a normal policy. If you're under 30 this is a hot deal! Reviewed on: 23rd August 2022
skillick's avatar
skillick

Many cars just sit in the road.

5
As cover is compulsory a low flat rate for just being parked up is fair,so when iam out and about causing mayhem and distuction the extra I pay per mile to cover this is perfect Reviewed on: 23rd August 2022
Ian Tomlin's avatar
Ian Tomlin

Happy Driver

4
I looked at a number of insurance companies & decided to try Go Miles as it was the best value plus on their app you can see exactly how many miles you’ve done, how much it has cost plus the address to & from your journey. I have recommend Go Miles to friends & family. I am a new customer so can only speak as I find so far. Reviewed on: 23rd August 2022
Yvonne's avatar
Yvonne

Excellent Customer Service

5
Following a recent battery change to my car, I had difficulty reconnecting to the tracker. the By Miles service team were responsive and helpful throughout this frustrating experience Reviewed on: 23rd August 2022
Philip Rose's avatar
Philip Rose

Car Insurance you can't live without !

5
Very straightforward, no nonsense car insurance that does exactly what it says on the tin. Fantastic idea that you only pay for the miles you drive. I have saved hundreds over the past 12 months after being quoted over the top for car insurance. BY MILES the cheapest around ! Having a window vandalised and smashed I rang customer service department who were very professional and helpful.. I look forward to renewing my policy next month. Reviewed on: 23rd August 2022
Rachel Pendlebury's avatar
Rachel Pendlebury

Great pricing

5
Great company. And very fair pricing. Have saved me about £500 per year! Reviewed on: 23rd August 2022
Andrew Hay's avatar
Andrew Hay

Miles Better than all the others

5
At last a company that recognises that insuring your car by the miles that you travel is a much fairer system. Reviewed on: 23rd August 2022
Tony Rapson's avatar
Tony Rapson

Great perks and great price

5
Great service, great perks and great price, even more so for people that don’t drive regularly Reviewed on: 22nd August 2022
Nik Alexander's avatar
Nik Alexander

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