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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

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5
----------------------------------- Reviewed on: 22nd August 2022
Natasha Flaster's avatar
Natasha Flaster

Saved me a fortune!

5
A great provider for anyone with low mileage. Reviewed on: 22nd August 2022
Katie Curtis's avatar
Katie Curtis

21st Century Insurance Option

5
The perfect digital car insurance solution for the 21st century. I've always wanted this option, especially for our Car Tax to be based on your mileage, not a fixed amount Reviewed on: 22nd August 2022
Andy's avatar
Andy

Fair and square

5
As a pensioner I no longer cover the miles I did when I was working so I find it gratifying that I pay for the only the miles I do. The tracker has already saved me from what could have been a problematic experience on the motorway today, my battery was very low, so sorted before my journey on the M4 Reviewed on: 22nd August 2022
Moira McGuire's avatar
Moira McGuire

Superb customer service for less cash.

5
AT 71 YEARS OF AGE, I HAVE NEVER HAD SUCH A GOOD EXPERIENCE WITH A INSURANCE COMPANY. Some have come close but By Miles is far ahead of the competition. Renewing next year, we'll done to all the staff,. Reviewed on: 22nd August 2022
PAUL JOHNSON 's avatar
PAUL JOHNSON

Best experience

5
My daughter recommended By Miles to me. As someone that only uses the car for going to work, shopping and the odd trip, so far I have found this to be economical. The app is great! You can keep an eye on your monthly usage and budget accordingly. I am still in my first year so yet to see whether this is the cheapest option for me, but it is looking promising! I would highly recommend By Miles to anyone, especially those that have a low annual mileage. The team at By Miles are great, their emails are always really friendly and helpful and communication is good without constant pointless emails filling up my inbox. Good luck By Miles! Reviewed on: 22nd August 2022
Sandra Venturini's avatar
Sandra Venturini

Cheapest Insurance

5
Cheapest and fairest currently in the UK Car Insurance Reviewed on: 22nd August 2022
Pervaz's avatar
Pervaz

Perfect car insurance for me

5
I would highly recommend this insurance company, it's perfect for those who don't drive much and only pay for when they do drive. Thank you by miles. Reviewed on: 22nd August 2022
Donna Harrison's avatar
Donna Harrison

Very friendly service

5
Very friendly service and fast response and Money savings if you a low mileage driver Reviewed on: 22nd August 2022
Adam Romeo's avatar
Adam Romeo

Superb!

5
From start to finish - BM have provided excellent service at good value. Keep it up! Reviewed on: 22nd August 2022
GeorgeG's avatar
GeorgeG

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