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By Miles: Car insurance reviews

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4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Superb!

5
From start to finish - BM have provided excellent service at good value. Keep it up! Reviewed on: 22nd August 2022
GeorgeG's avatar
GeorgeG

amazing and reliable

5
its easy to use and save me alot of money Reviewed on: 22nd August 2022
max's avatar
max

Quick and easy

4
Quick and easy experience. Affordable and fair. Reviewed on: 22nd August 2022
daniellestuart4@gmail.com's avatar
[email protected]

Very good

5
Excellent customer service and value for money! Would recommend to all my friends and family. Reviewed on: 22nd August 2022
Zaky's avatar
Zaky

Best insurance i ever had

5
Honest, straight forward insurance. Really good customer service. All issues usually resolved same day. Cant recommend enough Reviewed on: 22nd August 2022
Julia's avatar
Julia

Best value car insurance for low mileage

5
Moving to ByMiles for car insurance has been a game-changer for me because as a rule, unless I use the car for a holiday, I do not do many miles around London. Having the price of insurance linked to mileage has already saved me around £50 in the two months I've been with ByMiles. Making the switch was straightforward. My best money saving decision of the year! Reviewed on: 22nd August 2022
Philippa Jackson's avatar
Philippa Jackson

Great insurance company

5
By Miles have saved me money for my car insurance. They provide excellent customer service - so glad I took out a policy with them Reviewed on: 22nd August 2022
Jennifer Boachie's avatar
Jennifer Boachie

Simply the best Service

5
They provide excellent customer service & take care of their customers needs. Highly professional & recommended. They always respond swiftly to my queries. Reviewed on: 22nd August 2022
Chaudhry Ishaq's avatar
Chaudhry Ishaq

Excellent

5
A God Send for people like me who are struggling during this difficult times.... thank you. Reviewed on: 22nd August 2022
sandra koh's avatar
sandra koh

Amazing

5
Wish I had known about by miles sooner as I don’t drive much miles, makes insurance a bargain! Reviewed on: 22nd August 2022
Roxanne Iyacootee 's avatar
Roxanne Iyacootee

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