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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

amazing and reliable

5
its easy to use and save me alot of money Reviewed on: 22nd August 2022

Quick and easy

4
Quick and easy experience. Affordable and fair. Reviewed on: 22nd August 2022

Very good

5
Excellent customer service and value for money! Would recommend to all my friends and family. Reviewed on: 22nd August 2022

Best insurance i ever had

5
Honest, straight forward insurance. Really good customer service. All issues usually resolved same day. Cant recommend enough Reviewed on: 22nd August 2022

Best value car insurance for low mileage

5
Moving to ByMiles for car insurance has been a game-changer for me because as a rule, unless I use the car for a holiday, I do not do many miles around London. Having the price of insurance linked to mileage has already saved me around £50 in the two months I've been with ByMiles. Making the switch was straightforward. My best money saving decision of the year! Reviewed on: 22nd August 2022

Great insurance company

5
By Miles have saved me money for my car insurance. They provide excellent customer service - so glad I took out a policy with them Reviewed on: 22nd August 2022

Simply the best Service

5
They provide excellent customer service & take care of their customers needs. Highly professional & recommended. They always respond swiftly to my queries. Reviewed on: 22nd August 2022

Excellent

5
A God Send for people like me who are struggling during this difficult times.... thank you. Reviewed on: 22nd August 2022

Amazing

5
Wish I had known about by miles sooner as I don’t drive much miles, makes insurance a bargain! Reviewed on: 22nd August 2022

So far so good

5
Great service, reliable and convenient Reviewed on: 21st August 2022

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