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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Would highly recommend

5
The app is an amazing feature that’s makes them completely different to any other insurance provider Reviewed on: 21st August 2022
Kyall's avatar
Kyall

Best insurance out there

5
I have been with By Miles two years would not go with anyone else Reviewed on: 21st August 2022
Sheila Taylor's avatar
Sheila Taylor

Great idea great brand great people

5
Such an amazing company created in the usage of those who don’t drive as much as the likes of me won’t especially now I’ve had my baby boy it’s so perfect as there are days I don’t drive at all or as much and moments I do drive local or length journeys so is truly perfect for me. I like that I can track where I’ve gone, how much it’ll cost, if I drive in congestion which sometimes it notifies me when I don’t but it’s ok I’m sure to check the floor for the red C, & also like it notified me when my car battery was low which I changed & also if my car goes missing then I can track it. I like all those factors. Thank you Reviewed on: 21st August 2022
Sheri's avatar
Sheri

Great prices

4
Great prices for those with busy working life who need flexibility with curfews Reviewed on: 21st August 2022
Zelah's avatar
Zelah

Best deal around

5
Excellent product very easy to use Reviewed on: 21st August 2022
Roger's avatar
Roger

By Miles Review

5
Very reliable and unique insurance. Reviewed on: 21st August 2022
Andrewoneil's avatar
Andrewoneil

Bymiles

5
Saved loads using Bymiles in fact I haven’t paid anything for the last 3 months. Everything online but there’s always someone to contact via phone if you need extra help. Will definitely be renewing with Bymiles next time. Reviewed on: 21st August 2022
Azad 's avatar
Azad

Excellent service

5
My insurance is so much cheaperthos way , I wish I had done this years ago. Reviewed on: 21st August 2022
Sandra pickthall's avatar
Sandra pickthall

Excellent Insurance Cover

5
As we do not do many miles, we found it very frustrating to have to pay large sums of money for car insurance. But By Miles means it's more suitable to our usage. Well Done By Miles. Reviewed on: 21st August 2022
Joyce Kerin's avatar
Joyce Kerin

Bespoke cover at its best

5
A few times a year I drive a long way and the rest of the time only a few miles a week. This policy allows me to do both and still only pay for what I use. In fact, my long journey charges are capped at 150 miles a day so I actually pay less. Great policy Reviewed on: 21st August 2022
simon mitchell's avatar
simon mitchell

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