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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Cheap and easy

They do cheap to drive and easy to choose insurance company Reviewed on: 11th August 2020

The best by miles

with not doing a lot of driving it's great insurance for me last month i paid less than £2 and I paid £91 a month with Hastings Reviewed on: 11th August 2020

So far, so painless...

I’m a fairly new customer so not yet sure how much of an annual saving this will make. Nor had any reason to contact customer services, so don’t know how good they'd be if any problem arose. The gismo is easy to fit ONCE you know where it goes - the instructions were completely incorrect! It’s a bit alarming to see the full details of every trip I’ve driven is logged - shades of Big Brother... I’m not hugely comfortable with that, but needs must, I suppose. It’s good to have fully comp much more cheaply than just 3rd party last year. Reviewed on: 11th August 2020

Open, honest, and helpful insurance

By Miles is open about the way it charges it's premiums and honest about everything covered in the policies - there is nothing hidden. When I had issues setting up, a talk to the customer service quickly resolved the issue. I have already recommended By Miles to friends Reviewed on: 11th August 2020

A different way to insure.

A different and innovative way of insuring your vehicle, which can work out a lot cheaper for low mileage users. Highly recommended. Reviewed on: 11th August 2020

Simplicity at its best

Ok so not only were they the cheapest (based on the maximum it could possibly cost for a year), their app is brilliant and if you need to speak to customer services they are available. When my renewal comes round it’s going to take something pretty remarkable to make me switch. Reviewed on: 11th August 2020

Excellent

It was just the type of insurance I was looking for especially as I don’t use my car that much pay as you go insurance how cool is that. Reviewed on: 11th August 2020

Common sense !

...Especially in the current restrictive times Reviewed on: 11th August 2020

Excellent - Simple, fair, affordable

Really easy to setup, with a cheaper quote. I'm now paying even less as I'm not driving as much Reviewed on: 11th August 2020

Excellent service and product

I drive around 7K miles per year and I have used By Miles for the past 3 years - and saved a lot of money in the process. Reviewed on: 11th August 2020

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