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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Phenomenal Car Insurance

5
By Miles is an interactive car insurers. They don't just take your money and ignore you for 11 months. You get emails now and again, a chance to win free credit in the firm of miles. You feel like they really care. They were also the cheapest by £300 when i was renewing my car insurance last year. This year my fixed premium gas actually gone down! That has never happened to me before Despite having 4 years no claims! If By Miles was a husband he would be thw envy of all your friends and family. It would last until you died and you would be a better person for being married. Reviewed on: 30th July 2020

Money Saver

5
I have saved around £800 a month using By Miles. Would definitely recommend to anyone who doesn’t drive a lot of miles per month. Especially if you don’t have a lot of years no claims. Reviewed on: 30th July 2020

So easy and cheap!

5
My boss let me know about this insurance as i very rarely leave town so do very little mileage. My insurance went from £100 a month to an average of £25! Lowest being £9 highest being £32. Well recommended if you just tootle about town. Reviewed on: 30th July 2020

Car insurance without the rip off

5
Simple to use and helpful friendly people Reviewed on: 30th July 2020

Fantastic experience so far

5
Everything from sign up, device being sent and app functions and timely monthly bill notifications has been fantastic. Reviewed on: 30th July 2020

Keeping up with the times!

4
Best car insurance, genuinely really impressed. Ive saved money, paying only for the miles I drive and love that I can keep track of everything via the app. Changed cars recently and the switch over was simple (again on app)! Highly recommended!! Reviewed on: 30th July 2020

Fantastic

5
Fantastic affordable just put a couple pound away each week in the money box and pays for next year . Friendly staff and easy to use app Reviewed on: 30th July 2020

Highly recommended company

5
Excellent customer care and fabulous insurance with the added bonus of full vehicle tracking. Easy to use app to complete the service Reviewed on: 30th July 2020

Great insurance

5
Very affordable, great service with extra perks that should cost a lot more Reviewed on: 30th July 2020

A refreshing change to traditional insurance

5
My experience of By Miles insurance has been very positive and it’s worth has been proven during lockdown, with other insurers offering token gestures, I was already benefitting due to the usage based charging. Reviewed on: 30th July 2020