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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13081 reviews)

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4.88

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Best ever car insurance to suit my needs

This is the best ever insurance to match my low annual mileage. Reviewed on: 29th July 2020

The perfect pandemic insurance?

As I mainly use a van for my business during the week, I only really use my car for the weekend and By Miles car insurance is perfect for my needs! I save so much money rather than having the conventional insurance as I don't drive many miles. With taking on work becoming a struggle during the pandemic and not being able to really drive anywhere using the car during lockdown, the money saved by using By Miles insurance gave help to my finances. I must also point out that the customer service By Miles offer is second to none! Do easy to get in touch with, quick to respond and always happy to help, its almost like texting your friend! Can't recommend this insurer enough! Reviewed on: 29th July 2020

Absolutely , Simply the Best car insurance company EVER !

After being insured by a few of the "Big Boys" of the car insurance world over the past fifty years, plus , I still cant believe the DEAL i got from "BY MILES", Suits my needs for car insurance Perfectly, Thank you "BY MILES " And for the E-Mail at the height of the Covid Pandemic, Enquiring after my wellbeing, Total Respect Indeed, THANK YOU AGAIN ! May you go from Strength to Strength Reviewed on: 29th July 2020

Best cost efficient insurance

It's not only about the low cost - the customer service is excellent Reviewed on: 29th July 2020

Best insurance

Found this company very good send emails when your bill is coming out of bank and also a receipt lots of helpful tips love this way of having car insurance would highly recommend Reviewed on: 29th July 2020

Very helpful and efficient

Compared to other car insurers very good web site reflected in good prices Reviewed on: 29th July 2020

Happy customer!

Very happy with By Miles, easy to use, easy access and cheapest on the market for me! Reviewed on: 29th July 2020

Fantastic insurance company

Massive savings and just incredibly easy to setup and use! Really glad I have chosen by miles Reviewed on: 29th July 2020

Best insurance by far

Great service and so easy to use via the app. Best thing is you can save money and track your monthly spend. First time I'm actually happy about my car insurance and don't feel ripped off. Reviewed on: 29th July 2020

Great value insurance

I've also left a review on TrustPilot. To sum up, this is my 4th year of car insurance, the first with ByMiles which was recommended to me by a friend and family member. I drive around 3K miles a year and my insurance quotes were higher and higher each year, especially considering the low mileage. This is why I love ByMiles- you pay for what you use, there are other useful app features such as predicting how much a journey might cost you which comes in handy. My friend drives 10k miles a year- so it really can suit people at different ranges of mileage. The customer service is quick and accessible, I had a few glitches the first time I used the tracker which were sorted out quickly. Have highly recommended to friends, family and colleagues. Reviewed on: 29th July 2020

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