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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best Insurer

5
Great customer service and affordable insurance. "Pay as you go" is the best idea so far" Reviewed on: 29th July 2020
Doreen Graham's avatar
Doreen Graham

Excellent Service

5
I have been a customer of By Miles since it opened and I find the Company Excellent. Reviewed on: 29th July 2020
Ken Dance 's avatar
Ken Dance

Amazing service

5
From the very beginning it was straightforward and simple. I received my tracker within days and the instructions were clear and easy to follow. Glad my sister recommended By Miles. Reviewed on: 29th July 2020
Zmoi's avatar
Zmoi

Great value for money product

5
Best value car insurance by a mile. Reviewed on: 29th July 2020
O. Omotara 's avatar
O. Omotara

First class staff and service

5
Amazing value, lovely staff. Highly recommended Reviewed on: 29th July 2020
Charles's avatar
Charles

Best for low mileage cars

5
This SAVED LOT OF MONEY DURING THIS PANDEMIC. Reviewed on: 29th July 2020
Nilanka's avatar
Nilanka

Easy and convenient

5
Best insurance for drivers that don’t drive every day and everywhere, saves lots of money in the end and the parking insurance fee is a decent price, though it varies On different comparison sites but the more you pay the cheaper for the mileage which can come in handy, but all round very fair prices Reviewed on: 29th July 2020
Miss fluffy's avatar
Miss fluffy

Right insurance

5
Fantastic way to do insurance through by Miles.gona cost you cheap. Reviewed on: 29th July 2020
Shenwari 's avatar
Shenwari

Best car insurance of the time

5
I recommend to everyone who wants cheap and good insurance. Reviewed on: 29th July 2020
Ali Kash's avatar
Ali Kash

What is there not to like?

5
Great company and product. What is there not to like? Pennies per mile, full insurance cover including no claims discounts and extremely easy to communicate with. Top marks!! Reviewed on: 29th July 2020
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The Architect

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