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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great idea and fair for lower mileage drivers

5
This is the most fairly priced car insurance and the idea should be implemented to car road tax as people who drive low mileage get unfairly charged usually. Reviewed on: 29th July 2020
Ehab Mostafa's avatar
Ehab Mostafa

Simple and responsive

5
Easy to use, always get back to me, clear communication and great idea for a business! Reviewed on: 29th July 2020
CJ's avatar
CJ

Simple, straightforward, stressfree

5
From start to finish, quick, easy to setup, clear breakdown of your plan. help at every stage, if required. Fantastic price. I was so impressed I ended up insurancing 2 vehicles. Reviewed on: 29th July 2020
Mosharif's avatar
Mosharif

Excellent service,very good price and happy to be a customer.

5
Having paid over the top car insurance for years,I finally found a company that treats you fair and am very happy with my insurance cover. Reviewed on: 29th July 2020
Joyce Rowell's avatar
Joyce Rowell

Great customer service, great value, tailored insurance got our needs

5
Great innovative insurance tailored to customer requirements Reviewed on: 29th July 2020
Kiwimad55@gmail.com's avatar
[email protected]

Best choice

5
Being away at uni I dont use my car on a regular basis but due to lockdown I have used it even less- saving me a large amount of money. Reviewed on: 29th July 2020
Kylan Adams's avatar
Kylan Adams

Good

5
So good very nice brilliant superb Reviewed on: 29th July 2020
Bhavesh Patel's avatar
Bhavesh Patel

Great service great prices

5
Easy to deal with and very happy with the app Reviewed on: 29th July 2020
ali aziz's avatar
ali aziz

Excellent services impressive

5
its been a money saver and injoying the service Reviewed on: 29th July 2020
Nick's avatar
Nick

Best insurance provider by a mile

5
I love everything about this company from the concept to the customer service. I no longer feel guilty for wasting thousands of pounds on insurance every year and hardly driving my car, only pay when you drive, best idea! Definitely recommend to all. Reviewed on: 29th July 2020
Tahmina 's avatar
Tahmina

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