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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Low mileage insurances

4
Brilliant for people like me with very low mileage Reviewed on: 29th July 2020
elt's avatar
elt

Easy communication

5
I love the app. easy to communicate, upload photos and document. Quick response from the staff as well. I am happy so far and will recommend people to use Miles. Price is low compare with other insurers too. Reviewed on: 29th July 2020
Haviour Xihui Chen's avatar
Haviour Xihui Chen

Driving by miles in good for me as I hardly use my car a lot. And my friend are already with you

4
It’s good for insurance, because I hardly do a lot of miles Reviewed on: 29th July 2020
David Renwick's avatar
David Renwick

Amazing company

5
Have not yet needed them for a claim thankfully so can’t comment on that but I love the idea of paying for how many miles you drive as I don’t drive that much and I’m basically paying half of what I would with other company’s. The app is also great and very reassuring with the tracker! Reviewed on: 29th July 2020
Amber's avatar
Amber

Affordable Insurance

5
I highly recommend By Miles Insurance to everyone. Reviewed on: 29th July 2020
Narsis's avatar
Narsis

Perfect Service and Fair Price!

5
As I´m a new driver this was so far a good experience. Good support with all my questions my application was easy and fast to complete a very good service and in my opinion the price is Fair. Reviewed on: 29th July 2020
Miguel's avatar
Miguel

Great customer service team

5
Every month your exact mileage is measured & recorded amazing !!!! Reviewed on: 29th July 2020
G OShaughnessy's avatar
G OShaughnessy

Nice way to insure my car

5
As a pensioner it is good that I only get charged for the miles I do as I dont use my car everyday Reviewed on: 29th July 2020
Philip Cooke's avatar
Philip Cooke

Great Insurance!

5
ByMiles beats other insurance companies "by miles", brilliant company. Definitely recommend... Reviewed on: 29th July 2020
Al Qamar's avatar
Al Qamar

Perfect for me

5
Fair prices. And the app is brilliant Reviewed on: 29th July 2020
Sian Smyth's avatar
Sian Smyth

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