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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Outstanding value for money

5
I like the fact that after paying a large deposit, I only pay for the mileage I use each month. This has come in very handy during coronavirus lockdown! Reviewed on: 29th July 2020
Shy Burhan's avatar
Shy Burhan

Best and cheap insurance company

5
Its pay as you go just pay that one off fee which is not much to keep it on the road and the rest of the insurance is upto its pay as you go. You only pay what you use. It was very helpful for me especially in this lockdown didnt really use my car so didnt pay nothing it's more convenient for people that dont drive soo many miles. I have got my whole family into this insurance company Reviewed on: 29th July 2020
Ruby begum's avatar
Ruby begum

Modern realistic car insurance

5
A simple and more cost effective way to insure your car. Easy to set up and easy to keep a check on your costs and mileage. I would have no problem with recommending this service to friends and others. Reviewed on: 29th July 2020
Gary Buckley 's avatar
Gary Buckley

Easy, straight forward and helpful

5
I've been a customer with By Miles for just under a year and have foundthem to be the best insurers I've used to date. Their customer service is straight forward and friendly- and the app is really easy to navigate. Reviewed on: 29th July 2020
Reece Gordon's avatar
Reece Gordon

By Far the best Choice I've made in 2020

5
I don't do a lot of mileage, and its nice to know that i'm paying for only what i use. I was quoted a stupid renewal price, and shopping on the market new deals came nowhere near what ByMiles were offering. The GPS tracker is easy to fit and the customer care team are fantastic to deal with at any time. I've had nothing but pleasant experiences with these guys to date. I have shared my thoughts and the link to many friends and family members. Reviewed on: 29th July 2020
Aliur Rahman's avatar
Aliur Rahman

Great value

5
Excellent customer service and communication. Fantastic value for those who don't use their car all the time. Reviewed on: 29th July 2020
P. Fletcher's avatar
P. Fletcher

The best insurance company by miles

5
I HAVE SAVED AN ABSOLUTE FORTUNE WITH BY MILES BRILLIANT. Reviewed on: 29th July 2020
Stephen 's avatar
Stephen

Fab insurance

5
Excellent customer service quick and easy installation highly recommended Reviewed on: 29th July 2020
Tracey Mercurio's avatar
Tracey Mercurio

By miles better than other insurances

5
This insurance is a life saver in these uncertain times! With the smaller upfront payment and then pay per mile monthly payment you get so much more flexibility than with any other insurance. Plus overall still a lot cheaper! And if that wasn’t enough the best customer service you can expect from any insurance company! By miles better than the competition! Reviewed on: 29th July 2020
Tanja's avatar
Tanja

Such a good idea and what a saving

5
Previously I paid far more t for low mileage car insurance. By miles has saved me literally hundreds this year. I wish I had found them in 2018 but at least I found them in 2020! Reviewed on: 29th July 2020
Doug Wilson's avatar
Doug Wilson

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