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By Miles: Car insurance reviews

View other By Miles products
4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

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By Miles Car insurance reviews (13081)

Amazing car insurance

5
I have been with this company for few years now and had it renewed not long again again. Supper helpful and easy to use app. Friendly and helpful staff and very understanding. I would recommend to family and friends 100% Reviewed on: 20th August 2022
Kat sinclair 's avatar
Kat sinclair

Good value for low mileage driver

4
Could have been better …. or worse as I have no experience of how well a claim is settled. Reviewed on: 20th August 2022
Zena Denyer's avatar
Zena Denyer

Based on interaction with company

4
Easy to use app Useful help within the app Reviewed on: 20th August 2022
E m ridgley's avatar
E m ridgley

The Best!

5
I start with ByMiles sinse they start. I'm very happy with them and not planing to leave them! Recommended!!! Reviewed on: 20th August 2022
Aleksander's avatar
Aleksander

Hassle Free Motoring

5
A little dubious to start with when I received the little black box, but I have to say it was no hassle at all. From setting up the insurance to fitting the little box was so simple. I also have the extra benefit of checking in on my vehicle via the app whilst I’m away on holiday! I’ve noticed my monthly premium is far less by miles! Win/Win! Reviewed on: 20th August 2022
Chrissy's avatar
Chrissy

Excellent company, product and service

5
Very impressed by ByMiles Keep up the good work Reviewed on: 20th August 2022
Sid's avatar
Sid

Good value for money

4
The initial set up fee is slightly ridiculous but when it’s spread throughout the year it’s not that bad. Being able to track the miles help to understand when is best to use your car. For example when your low on Money you drive less. Reviewed on: 20th August 2022
henrybeauchamp@icloud.com's avatar
[email protected]

New customer to By Miles but very happy so far

5
Good so far but too soon to give full report Reviewed on: 20th August 2022
Mike Beavington's avatar
Mike Beavington

Thank you

5
New to this option - very impressed by swift, helpful, cheerful and patient advice and help given. Thank you Reviewed on: 20th August 2022
hester fernee's avatar
hester fernee

clear,concise ,great company.

5
evrything explained in a clear and unanbiguous manner and most of all great service and value . Reviewed on: 20th August 2022
michael Hughes's avatar
michael Hughes

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