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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent

5
By miles is perfect insurance company for me Reviewed on: 20th August 2022

practical

5
helpful software that provides aid support and advise swiftly. Reviewed on: 20th August 2022

Great company

5
Great company, easy to use app. The online chat service is easy to use. Happy customer. Reviewed on: 20th August 2022

Value for money

5
Ultimate service Great Value Easy to understand Reviewed on: 20th August 2022

Excellent Service & Value

5
Staff are professional and helpful if you need to speak to them and the cost of their insurance I don't believe can be beaten. There is no need for me to look elsewhere for car insurance. Reviewed on: 20th August 2022

Excellent customer service and insurance prices

5
By miles has been one of the best car insurance companies I have been with, the online app always keeps me up to date on what mileage I am doing, how much the journey has cost me and I get email and app reminders when a payment will be going out. Customer service is also excellent, whenever i have had queries or it is time to renew the online chat via the app or the contact number, each member of staff had been helpful and always put me at ease. For as long as I can I will be staying with by Miles, brilliant company. Reviewed on: 20th August 2022

Best car insurance for me by far.

5
I only use my car for short journeys so with the standard insurance I was paying a lot of money every year but I wasn’t driving my car and this particular by mile suits me very well because they only charge what I drive Reviewed on: 20th August 2022

MISS

5
The best car insurance ever. do you know why ? to control your mails and expenses. Reviewed on: 20th August 2022

So glad I found Miles

5
I really like the fact that I pay for the miles I do, which are not a lot, and I always wanted an insurance company like miles. They can see how many miles I do, which most other insurance companies do not and would never accept my estimated annual miles. Brilliant company and they make everything so easy for you. Highly recommend them Reviewed on: 20th August 2022

Best insurance company

5
By far the best insurance company I have chosen in a long while. Great customer service, very friendly and helpful. Would recommend to everyone. Reviewed on: 20th August 2022

Review By Miles: Car insurance now

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