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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13081 reviews)

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4.88

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

They cost far less than anyone else that came recommended!

They’ve been extremely helpful and courteous throughout. Excellent car insurance. Value for money ! Reviewed on: 29th July 2020

Cost effective. Rewarding

Amazing. Very cost effective way to insure my car. Well done guys .. Ps... I also don't worry if the cars stolen, your team will find it immediately!!!! Reviewed on: 29th July 2020

Game changing

A game changing approach to car insurance. Everyone should know of bymiles! Reviewed on: 29th July 2020

Excellent value for money.

Chat mail answered within 30 minutes not only with answer I required but also advice going forward. Constant contact during covid 19 and let me know when my battery was running low and what to do to resolve issues. Reviewed on: 29th July 2020

By miles is One of the very best in uk

I found very reliable and excellent value for money. Thank you. Reviewed on: 29th July 2020

Cheap and cheerful for an ex-student!

I absolutely love Bymiles & can’t recommend it enough to my friends & family. I’ve just moved on from being a student, which means money is still a tad tight & I’m using public transport to get into work a bit more than usual. This has absolutely saved me, as I only have to pay for the miles I drive & due to this, my monthly insurance has been really low all year! Unfortunately, due to COVID-19, public transport has been a little less accessible but that’s okay, because I’ve paid so little for car insurance this year. That means even though I’m driving more than I had initially planned, I’ve made such savings over the previous months, that a few extra miles hasn’t dented my pocket at all! Additionally, Bymiles has been super supportive during the pandemic by sending out relevant and informative emails about how to make sure your car battery stays in tip top shape & opportunities to take part in incentives when referring your friends (which I would even if there was no reward!). I absolutely can’t recommend them enough & I recently discovered the cool features of being able to find the location of your car through the app AND run diagnostics on any issues. I can thank Bymiles for helping me figure out what the ongoing issue with my little car was and without them, I would have incurred much more charges over time. I’ve now decided to get a new car, and I love the fact that I was not faced with the fear of having heightened insurance because I have the reassurance and peace of mind, that myself, my car and my pocket will always be looked after by Bymiles. THANK YOU! Reviewed on: 29th July 2020

Life saving insurance company :)

So happy a company only look at what you actually travel, as I drive a company van in the week, by miles has helped me get back on the road! Thankyou Reviewed on: 29th July 2020

Best car insurance for low mileage drivers

Really helpful and friendly staff. Best way to insure your car if you only do low mileage Reviewed on: 29th July 2020

How insurance should be done

This is how car insurance should be done, a pay-per-mile basis such that the less I drive the less I pay. Not only does this reduce my cost as a low mileage driver it encourages me to leave the car at home, good for my pocket and the environment! Reviewed on: 29th July 2020

An Excellent Car Insurance Service With Amazingly Low Prices

I received a new quote from my car insurance company which was eye watering high. I searched around for a better deal and came across ByMiles and at first was extremely sceptical about how cheap their offer was. I calculated my yearly milage and calculated what it would cost with ByMiles and decided to give them a go and I am delighted with the service and the amazingly l ow car insurance I am now paying for comprehensive insurance. You don't even have to pay when your car is in the garage for repair! The App is very easy to use and you can contact the team and get quick and professional responses every time. I can't speak highly enough about ByMiles and have recommended to friends and family who I know will also be insuring their cars when their policies come up for renewal. Many thanks ByMiles for an amazing service. Reviewed on: 29th July 2020

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